Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
480 reviews
5 stars
234
4 stars
123
3 stars
52
2 stars
21
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with reports of friendly staff but also rude and dismissive behavior from some employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.
Food Quality
While some customers praised the food and ice cream, others noted that the quality can be hit or miss, with complaints about cold or improperly made items.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times, especially in the drive-thru, often attributed to being short-staffed.
- SFSamuel FergusonOct 13, 20255.0Nice fast food
- KSKim SimpsonOct 7, 20255.0Friendly
- BMBrian MccombsAug 15, 20255.0Came here today (08/15/25). Ice cream was good as usual but the service was even better. We waited to the drive thru screen for an extended amount of time so we pulled forward to the window. The gentlemen that took our order was very courteous and apologized multiple times for the inconvenience due to a headset that had went dead.
- CDCyndi DennisJul 16, 20254.0I wish that their coupon for the ice cream didn't say where you had to use it
- JWJay williamsJun 24, 20251.0Waited 15 minutes for simple chocolate shake then got served with cream that I didn't want. They decided it was ok to scoop out the cream out and return the same shake. Is that how they respect their customers?
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are Dairy Queen Grill & Chill's regular operating hours?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours I should be aware of?
The location is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 5:00 PM.
Can I place an order online for pickup?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44327/.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly and offers high chairs, is wheelchair accessible, has restrooms, outdoor seating, and welcomes children.
Is there a drive-thru service available at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, free WiFi is available for customers at this location.
Are there any nearby parks where I can enjoy my Dairy Queen treats?
Yes, Community Park is nearby, providing a great outdoor spot where you can enjoy your Dairy Queen treats.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places of interest include PNC Bank for your banking needs, Dollar General for shopping, Los Rancheros Taco Truck for Mexican food, and Maxamillion's casino and arcade for entertainment.
How can the nearby transportation option help me get to Dairy Queen Grill & Chill?
Road Sodie Express transportation service nearby can assist customers in reaching Dairy Queen Grill & Chill conveniently.