Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Freshness
While some reviews highlight fresh and delicious food, others mention cold or improperly prepared items, suggesting inconsistency in food quality.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Drive-Thru Experience
The drive-thru service is often described as slow, with long wait times and issues with communication reported by several customers.
TB
Troy Brincks
Dec 3, 2025
5.0
They always make your food fresh to order. My only complaint is that they literally won't do anything to restock their dq sandwiches. They won't just make you one even though they make them on sight.
SF
Samuel Ferguson
Oct 13, 2025
5.0
Nice fast food
KS
Kim Simpson
Oct 7, 2025
5.0
Friendly
BM
Brian Mccombs
Aug 15, 2025
5.0
Came here today (08/15/25). Ice cream was good as usual but the service was even better. We waited to the drive thru screen for an extended amount of time so we pulled forward to the window. The gentlemen that took our order was very courteous and apologized multiple times for the inconvenience due to a headset that had went dead.
What are Dairy Queen Grill & Chill's regular operating hours?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any special holiday hours I should be aware of?
The location is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 5:00 PM.
Can I place an order online for pickup?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44327/.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly and offers high chairs, is wheelchair accessible, has restrooms, outdoor seating, and welcomes children.
Is there a drive-thru service available at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, free WiFi is available for customers at this location.
Are there any nearby parks where I can enjoy my Dairy Queen treats?
Yes, Community Park is nearby, providing a great outdoor spot where you can enjoy your Dairy Queen treats.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places of interest include PNC Bank for your banking needs, Dollar General for shopping, Los Rancheros Taco Truck for Mexican food, and Maxamillion's casino and arcade for entertainment.
How can the nearby transportation option help me get to Dairy Queen Grill & Chill?
Road Sodie Express transportation service nearby can assist customers in reaching Dairy Queen Grill & Chill conveniently.