Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
4.0
740 reviews
5 stars
361
4 stars
195
3 stars
96
2 stars
33
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times for food, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising the wings and burgers while others complained about cold or poorly prepared dishes.
Staff Performance
While some servers received high praise for their attentiveness and friendliness, others were criticized for being inattentive or rude.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and overall responsiveness.
- CPCraig PoeJan 5, 20265.0Classic BW's. Met friends here and ate before going to the college basketball game in town
- DHDenise HodgerneyJan 4, 20261.0My husband, daughter, and I went in at around 8:30p and was "greeted" by a girl who acted like she would rather be anywhere but there. She threw the menus on the table and walked away. Our server came and she was pleasant. She got our drinks and took our order. The food came in a reasonable amount of time. The food was nothing special and reminded me of bar food. My daughter kept saying the ketchup was spicy for her chicken strips. I thought nothing of it because children will be children. We finished our food and got a box to go to take the strips home. My husband later took a bite of the strips and they were spicy. Why would they give a child ( ordered a child's meal) spicy chicken?
- SDStevan DjuricDec 27, 20251.0Terrible! No food no drinks for 1 hour, when we get a food it was wrong food. Ordered Burger get fish sandwich, nobody know how 😳 Thank you! 🙏
- CIChuck IngramNov 19, 20252.0Service was very slow. Food was poor for a BWW. Seemed like they needed more help. The wait staff had to help in the kitchen.
- CKC KNov 3, 20253.0I don't know when they went belly up but the food there sucks. Even the parmesan garlic chicken wings changed. You taste good. They're pretzels suck a hamburger suck. I'm not going back
Frequently Asked Questions About Buffalo Wild Wings
Where is Buffalo Wild Wings located in Jacksonville, IL?
Buffalo Wild Wings is located at 1235 W Morton Ave, Jacksonville, IL 62650, USA.
What are the operating hours of Buffalo Wild Wings in Jacksonville, IL?
Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:59 PM on Fridays and Saturdays.
What type of food does Buffalo Wild Wings in Jacksonville serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
Is Buffalo Wild Wings in Jacksonville currently open?
Yes, Buffalo Wild Wings is currently open and not closed.
How can I contact Buffalo Wild Wings in Jacksonville, IL?
You can contact Buffalo Wild Wings at +1 217-866-1937.
Where can I find more information about Buffalo Wild Wings in Jacksonville online?
More information is available at their official website: https://www.buffalowildwings.com/locations/us/il/jacksonville/1235-west-morton-avenue/sports-bar-996/
What are some nearby dining options to Buffalo Wild Wings in Jacksonville?
Nearby dining options include China King (Chinese/Asian restaurant), New China Buffet (Chinese restaurant), Uni Japanese Steak House (Japanese restaurant), Fujiyama Japanese Steakhouse (Japanese steakhouse and sushi), and McAlister's Deli (sandwich shop and restaurant).
Are there fitness centers near Buffalo Wild Wings in Jacksonville?
Yes, Anytime Fitness, a gym and sports and recreation venue, is located nearby.
What beauty and wellness services are available near Buffalo Wild Wings?
Clients can visit nearby PurLux Nail & Spa and Purlux Nails and Spa for nail salon and beauty services, and BoRics Hair Care for hair salon and barber services.
What other services and shops can I find near Buffalo Wild Wings?
Nearby services include Vip smoke shop (tobacco and e-cigarettes), International Eyecare Center (optometrist and eyewear), World Finance (financial services), Hy-Vee (supermarket and grocery), and Walmart (photography services).