Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food being cold, stale, or incorrect, leading to dissatisfaction.
Service Attitude
Many reviews highlighted unfriendly or rude staff, particularly in the drive-thru, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, or being overcharged.
Operational Hours
Several reviews mentioned discrepancies in the posted hours, with the restaurant often being closed or not serving breakfast as advertised.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
GP
Great Places
Dec 1, 2025
1.0
Can you see the issue in this picture???
My son choked on a piece of hair! I’ll be calling the health department!
This is the second time in 2 weeks!!!
I’ll never come back here.
I use to come here often.
I already had a credit because the food has been cold here multiple times.
Today’s breakfast was cold, I let it slide but then to find a hair?!? No, I won’t even call the restaurant this time. This is just these people don’t care ! This is disgusting.
DG
Dana Galdos
Nov 21, 2025
1.0
The drive thru lady’s are really mean, this is the third time I got there and end up not getting food because they are so mean.
GB
Gus Basdekis
Nov 19, 2025
4.0
Meaty chunky nice flavor chilli, nuggets,& the baconator!
AC
Alberto C
Nov 9, 2025
5.0
Been going here for 3-4 years, I believe they had some sort of change in management or other as they used to be closed most of the time a while. Food is always good and the new employees are nice to be around. Store still closes early some days but overall experience has improved by a significant amount
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Itasca, IL?
The drive-thru is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 6:00 PM.
Does the Wendy's at 1171 North Rohlwing Road serve breakfast?
Yes, this Wendy's location serves breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's currently open at 1171 North Rohlwing Road?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Can I order Wendy's for delivery near Itasca, IL?
Delivery is available through the Wendy's app or website at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's in Itasca?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at 1171 North Rohlwing Road for feedback or questions?
You can call (630) 250-7160, reach Customer Care via live chat on the Wendy's contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's website, mobile app, and in-restaurant on nutrition posters.
What nearby accommodations are available near Wendy's in Itasca?
Extended Stay America Chicago Itasca hotel is located nearby, convenient for guests looking to dine or grab a meal at Wendy's.
Are there any nearby convenience stores close to Wendy's in Itasca?
Yes, 7-Eleven and Exxon & Mobil gas stations with convenience stores are near Wendy's, useful for quick errands before or after dining.
What nearby businesses could I visit around Wendy's on North Rohlwing Road?
Nearby businesses include Surge Air Conditioning & Heating, Grotnes Metalforming, and Cooking Skills Academy, offering various services and educational opportunities near Wendy's.