Brand Certified
Wendy's
3.7(625 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
1171 North Rohlwing Road, Itasca, IL
60143, United States
Certified by Wendy's • Feb 22, 2026
(630) 250-7160
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/il/itasca/1171-north-rohlwing-road
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.7
625 reviews
5 stars
267
4 stars
129
3 stars
91
2 stars
35
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unfriendly staff, particularly in the drive-thru, leading to a negative dining experience.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and unsanitary conditions, including hair found in food.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and receiving incorrect meals.
Management Issues
Several reviews indicated poor management practices, including staff attitudes and operational inefficiencies.
Inconsistent Hours
Customers noted discrepancies between posted hours and actual operating times, leading to frustration.
- AAAlexiaFeb 17, 20261.0Misleading hours , food is never prepared correctly
- ADAnthony DixonFeb 16, 20261.0Extremely rude staff and misleading/false opening and closing times. Just go to the Schaumburg or wooddale location. Can’t wait for this one to shut down.
- JCJoon ChoJan 27, 20265.0Good service and food, manager was very nice
- GPGreat PlacesDec 1, 20251.0Can you see the issue in this picture??? My son choked on a piece of hair! I’ll be calling the health department! This is the second time in 2 weeks!!! I’ll never come back here. I use to come here often. I already had a credit because the food has been cold here multiple times. Today’s breakfast was cold, I let it slide but then to find a hair?!? No, I won’t even call the restaurant this time. This is just these people don’t care ! This is disgusting.
- DGDana GaldosNov 21, 20251.0The drive thru lady’s are really mean, this is the third time I got there and end up not getting food because they are so mean.
Frequently Asked Questions About Wendy's
Is 1171 North Rohlwing Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Itasca, IL?
The drive-thru is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 6:00 PM.
Does the Wendy's at 1171 North Rohlwing Road serve breakfast?
Yes, this Wendy's location serves breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's currently open at 1171 North Rohlwing Road?
Yes, Wendy's at this location is open and committed to serving quality food every day.
Can I order Wendy's for delivery near Itasca, IL?
Delivery is available through the Wendy's app or website at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's in Itasca?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at 1171 North Rohlwing Road for feedback or questions?
You can call (630) 250-7160, reach Customer Care via live chat on the Wendy's contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's website, mobile app, and in-restaurant on nutrition posters.
What nearby accommodations are available near Wendy's in Itasca?
Extended Stay America Chicago Itasca hotel is located nearby, convenient for guests looking to dine or grab a meal at Wendy's.
Are there any nearby convenience stores close to Wendy's in Itasca?
Yes, 7-Eleven and Exxon & Mobil gas stations with convenience stores are near Wendy's, useful for quick errands before or after dining.
What nearby businesses could I visit around Wendy's on North Rohlwing Road?
Nearby businesses include Surge Air Conditioning & Heating, Grotnes Metalforming, and Cooking Skills Academy, offering various services and educational opportunities near Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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