Wendy's

3.7
615 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1171 North Rohlwing Road, Itasca, IL
60143, United States

Hours

Reviews

3.7
615 reviews
5 stars
264
4 stars
127
3 stars
90
2 stars
35
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff while others noted poor attitudes and mistakes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Operating Hours

Several customers expressed confusion and frustration over inaccurate operating hours, with reports of the restaurant being closed during posted hours.

Speed of Service

While some customers experienced quick service, others reported long wait times and slow service, particularly during busy hours.
  • AC
    Alberto C
    Nov 9, 2025
    5.0
    Been going here for 3-4 years, I believe they had some sort of change in management or other as they used to be closed most of the time a while. Food is always good and the new employees are nice to be around. Store still closes early some days but overall experience has improved by a significant amount
  • JC
    jose castro
    Nov 2, 2025
    1.0
    Very slow
  • CC
    Colleen
    Oct 21, 2025
    1.0
    Why do you open so late?! You serve breakfast. Used to be a go to one day a week. Never again.
  • OO
    Omeiza Otori
    Oct 15, 2025
    2.0
    Food wasn't warm and they closed dining room at 8pm which I thought was too early. Overall wouldn't recommend. The staff was very nice though
  • JC
    Jenny Conti
    Oct 7, 2025
    2.0
    I don't go there much, but two out of the last four times I've been there they didn't give me enough change back,$1 short each time. I don't know if it's the same lady but make sure you count your change!!

Frequently Asked Questions About Wendy's

Is 1171 North Rohlwing Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.