Known as the Cheers of Itasca, Casale draws guests to its downtown spot next to the train station with an equal blend of great Italian food and intimate atmosphere. The cozy interior seats 50-60 guests who come for the alluring Italian foods. The pizza here is considered by many to be some of the best available in the area. You'll even see the owner mingling amongst the guests, as he greets diners enjoying their pastas, pizzas, drinks, and other house specialties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.