McDonald's

3.6
767 reviews
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Business Details

600 W State Rd, Island Lake, IL
60042, United States
(847) 487-1720
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 W State Rd, Island Lake, IL
60042, United States

Hours

Reviews

3.6
767 reviews
5 stars
292
4 stars
165
3 stars
131
2 stars
52
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted issues with food safety and unsanitary conditions.

Staff Performance

Feedback on staff varied, with some praising individual employees for their helpfulness, while others criticized the overall service and management.
  • TS
    Todd Sheridan
    Jan 3, 2026
    2.0
    They forget something from the order every single time we go there. The food we do get is decent, though.
  • RB
    RS Blum
    Dec 28, 2025
    3.0
    One McDonald's just like the others. Good is fine and predictable. Works in a pinch.
  • JB
    Justin Berdell
    Dec 21, 2025
    2.0
    They seem to have a new crew and they're much slower than before. Just dropped to 2 stars, they never give my my sauce. It's sad to see how bad this locations' service has gotten
  • AR
    Anthony R
    Dec 19, 2025
    1.0
    Had an issue with a drive-thru order. The manager initially took my order over the microphone and seemed aggressive from the start. When I reached the window, my simple issue still wasn’t resolved. She appeared to avoid the window and was unwilling to fix a basic mistake. I ended up leaving with no food at all after waiting in drive through. I went elsewhere instead. For me, it’s the principle—basic customer service and accountability matter.
  • CC
    Carl Ciucci
    Dec 14, 2025
    1.0
    Shut this site down immediately!!! I’ve been here twice in the last two years and gotten food poisoning so bad that I threw up with an hour both times, the amount of reviews that the same thing is scary. I will be contacting the health administration as well as McDonald’s corporate.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Island Lake, IL?

McDonald's Island Lake is open daily from 4:30 AM to 11:00 PM Monday through Saturday, and 5:30 AM to 10:00 PM on Sundays.

What are the delivery hours for McDonald's Island Lake?

Delivery is available from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.