Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Island Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.7
328 reviews
5 stars
90
4 stars
35
3 stars
31
2 stars
22
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently report stale or poorly prepared food items, including cold sandwiches and burnt bagels.
Staff Attitude
Many reviews mention unprofessional behavior from employees, including rudeness and lack of acknowledgment towards customers.
Inconsistent Experience
While some customers report positive experiences with specific staff members, the overall service quality remains uneven and disappointing.
- EKErica KnoxDec 20, 20251.0Very disappointing. Don't go to this location if you customize your drink too much. You will be heavily charged and possibly racially discriminated as an bonus. The staff here is so damn disrespectful. If they are really annoyed, they'll mess up your drink on purpose. Don't worry though, I started my process of this, they will regret it.
- DKDestiney KretschmerDec 14, 20251.0This is the worst dunkin out of any dunkin in the world. I’ve been there so many times giving them chances, and it’s just not it. I was there for 35 minutes only 3 cars ahead of me and it still took them that long. I placed a mobile order way before hand. When it was my turn they tried to give me coffee and this random stuff I said no I ordered donut holes, they said oh how much, what kind? Just so many questions. I said I placed an order online like I said at the drive through. So she re took me order had to tell her what is was like 3 times. She tried to charge me a few times I told her I already paid through the app. Then she asked for my name and order for about the 4th time, she had no clue what she was doing. People in the back no gloves and licking their hands so that was very disgusting. This isn’t the first time I’ve been there about 10 times and it’s always like this. I eventually got what I asked for she just said oh ok I know you can go. So she got mad because she didn’t know how to give out an order. All other places have the food ready especially if we had to wait 30 mins. Would never recommend this location.
- SCSajda CakorNov 15, 20255.0Best people ever. Good service and very kidly.
- ACAnela CausevicNov 14, 20255.0Jacky and others are very professional and kind to me every time I stop by. Amazing customer service. Highly recommended. Huge difference when you get service with beautiful smile🫡🥰
- JRJoe RobieNov 9, 20251.0The service is the absolute worst, out of any of the Dunkin’s I’ve ever been to. This is the only location that I have ever waited close to 20 minutes, for the entire experience; between waiting in the drive thru line for entirely too long, deciding it’s not going anywhere, parked and then went in, only to find there were bees flying all throughout the store. However, the most recent experience was the worst. We waited in the drive thru line, only to have no one respond. We drove off to go to the Dunkin in Wauconda, which was efficient and friendly, never going to return to this location till I know for a fact that new management has taken over.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Island Lake, IL?
Dunkin' in Island Lake, IL is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What seasonal menu items are currently featured at Dunkin' in Island Lake?
The current fall menu features the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real cereal milk.
Can I order ahead using a mobile app for Dunkin' Island Lake?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What types of meals does Dunkin' Island Lake serve?
Dunkin' Island Lake serves breakfast, lunch, and brunch meals.
What specialty items is Dunkin' Island Lake known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Island Lake have a drive-thru service?
Yes, this location includes a drive-thru for customer convenience.
What nearby places can I visit before or after a stop at Dunkin' Island Lake?
Near Dunkin', you can visit Baskin-Robbins for ice cream, My Town Playground for outdoor fun, or Athletico Physical Therapy if you need health services.
Are there other coffee or donut shops near Dunkin' Island Lake?
Yes, there is another Dunkin' Donuts and several cafes nearby, providing additional coffee and donut options.
What other amenities are located near Dunkin' Island Lake for visitors?
Nearby amenities include beauty salons like Great Clips and Ruby's Beauty Salon, nail salons such as Spirit Nail Spa, and convenience stores like 7-Eleven.