Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
211 reviews
5 stars
138
4 stars
24
3 stars
6
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly staff, others report poor service and unhelpful management.
Smoothie Quality
Many customers enjoy the smoothies, noting their delicious flavors, but there are complaints about inconsistency and blandness at this location.
Food Quality
The food quality is inconsistent, with some customers enjoying their meals while others report issues with freshness and incorrect orders.
Management Issues
Several reviews highlight problems with management, including poor handling of customer complaints and lack of responsiveness.
Cleanliness and Atmosphere
Some customers appreciate the clean environment and vibrant atmosphere, while others have noted cleanliness issues and a decline in overall experience.
- TJTuesdae JadeOct 31, 20255.0The staff is awesome, always so accommodating and the manager, Eva, is super friendly and remembers me no matter if she sees me daily or weeks apart. Love this place for a refreshing treat or a tasty wrap!
- EKErik KhamphouyOct 13, 20255.0I got my smoothie fast and it was peanut paradise. Tasted fresh and I enjoyed it. Nothing super special but nothing bad to say
- CVCaleb VerbetenOct 12, 20255.0Great food and service!
- TPThunderpuppy ProductionsAug 26, 20255.0Enter the door and you are whisked away to the beaches of the tropics. Smoothies on the beach, good food. I was never going to leave, but they closed and kicked me out. But seriously, the smoothies were good and so was the food.
- MTMadi TerminiJul 11, 20251.0I just moved to Huntley and I was so excited to see there’s a TSC next to me because I go a few times a week. I will be going to Lake In the Hills due to the horrible ownership and management at this location . I had 1500 points to use for a free smoothie. I showed the employee that it wasn’t working from my app. Asked if I can scan the code in store. He scanned and said it didn’t work… I said ok? So what are you going to do? He said there’s nothing I can do. It’s the smoothie you’re ordering. So I tried another smoothie and changed the ingredients. Didn’t work again. Now it says I’ve used the points already and I need to wait to redeem more (I hadn’t used any, all of this is app misfiring). At this point I’m getting a little frustrated because I’d think a manager could just come and manually adjust the register? I asked to speak to a manager to see if he’d be willing to help their app error, the kid told me no. I looked at him confused, said ok, and walked out. I will be making the drive to lake in the hills to avoid such trash customer service. I can’t imagine running a business and being so cheap that you don’t even correct your own wrongs over a small $7 smoothie. I wrote to corporate and I’m assuming they’ll have to makeup for this individual owners lack of business skills.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What services does Tropical Smoothie Cafe offer for ordering?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using a mobile app for Tropical Smoothie Cafe?
Yes, you can order ahead using their Tropical Smoothie app available on both Apple App Store and Google Play Store.
What types of food and specialties does Tropical Smoothie Cafe serve?
They serve smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, kids food, desserts, and other healthy options including vegan and gluten-free items.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What are the regular operating hours of Tropical Smoothie Cafe?
The cafe is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Are there any holidays when Tropical Smoothie Cafe is closed?
Yes, Tropical Smoothie Cafe is closed on Independence Day.
What nearby places can help me find Tropical Smoothie Cafe?
Nearby places include Huntley Grove shopping center, Sprint The Fone Zone mobile phone store, and The UPS Store 6063 - Huntley shipping center, which can help you navigate to the cafe.
What other dining options are near Tropical Smoothie Cafe?
Nearby dining options include Huntley's Tacos Locos (Mexican), Scoopy Doo Creamery (ice cream and smoothies), Panera Bread (sandwiches and salads), McDonald's (fast food), and Dunkin' (coffee and donuts).
Are there wellness or beauty services near Tropical Smoothie Cafe?
Yes, nearby services include Sky Nail Spa for beauty and The Chiro One Wellness Centers for chiropractic care.