Chipotle Huntley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Portion Sizes
Many customers complained about stingy portion sizes, particularly regarding meat in burritos and bowls.
Cleanliness
Several reviews noted that the restaurant was dirty, with unclean tables and food preparation areas.
Food Quality
There were multiple reports of food being overcooked, stale, or improperly prepared, leading to dissatisfaction.
Mixed Experiences
While some customers had positive experiences with food and service, these were overshadowed by the overall negative feedback.
CG
Cassandra Guerrero
2 days ago
1.0
This is by far the worst chipotle I have ever been to. The staff is rude and they give the smallest portions of meat. This is supposed to be a steak burrito. There were 5 pieces of steak in my entire burrito. Are you kidding me!!! Also how is their guac always brown? This place makes me never want to go to chipotle again. Also the bag of chips was practically empty. DO NOT WASTE TIME OR MONEY.
AA
anthony
2 days ago
1.0
This place sucks. It's like the staff are trained to give you the smallest meat portions. The staff move like zombies on a conveyor belt.
DD
DANNY.
Jan 3, 2026
1.0
The service here was very poor today. The staff member at the window was dismissive and didn't acknowledge my greeting. I was handed a ripped bag that almost caused my food to spill all over my car. When I pointed it out and asked for a new bag, the employee acted annoyed and never apologized. I’m very disappointed in the lack of professionalism.
ND
Nick Dodge
Dec 27, 2025
1.0
This is the worst chipotle i have ever been to and i wont ever be going back. I ordered in person and asked for extra pinto beans, with regular amount of barbacoa. They literally gave the smallest portions I’ve ever seen, it’s embarrassing. I can count the amount of beans in my bowl and they gave a half clamp of barbacoa. Not worth the money at all.
BM
Bassim Mahmud
Dec 22, 2025
1.0
Employees have no idea what to do when they’re in the lunch rush, the rice didn’t taste good at all, and extremely horrible portions acting like they pay out of their pocket even when I told them I’ll pay extra for all the topping. And to add on top of that when I was trying to use my rewards, they tell me the system is not working, but they let the other customers scan their rewards chipotle just lost a customer from the past experiences I’ve dealt with.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Huntley offer?
Chipotle Huntley offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Huntley?
Chipotle Huntley is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Huntley, IL?
The restaurant is located at 12990 Route 47, Lot 4B, Huntley, IL 60142, USA.
Is it possible to order food online from Chipotle Mexican Grill in Huntley?
Yes, you can order online through their official order site or the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Huntley if I have questions or feedback?
You can reach them via email at IL.5037.Huntley@chipotle.com or by phone at +1 224-579-0014.
Does Chipotle Huntley have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Which nearby coffee shop can I visit before or after dining at Chipotle in Huntley?
7 Brew Coffee is a nearby coffee shop where you can enjoy a drink before or after your meal at Chipotle.
Are there other fast food options near Chipotle Mexican Grill in Huntley?
Yes, nearby fast food options include Jersey Mike's Subs, Culver’s, and Wendy’s for different quick dining choices.
Where can visitors stay if they want to dine at Chipotle Mexican Grill in Huntley?
Hampton Inn Huntley Chicago is a nearby hotel, ideal for visitors who want convenient accommodation close to Chipotle.
How can nearby places like BMO Harris Bank be helpful when visiting Chipotle in Huntley?
BMO Harris Bank nearby can assist with banking needs, such as withdrawing cash or financial services, making your visit to Chipotle more convenient.