Brand Certified
McDonald's
3.1(932 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
824 South Dixie Highway, Hoopeston, IL
60942, United States
Certified by McDonald's • Mar 01, 2026
(217) 283-9333
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
932 reviews
5 stars
255
4 stars
165
3 stars
180
2 stars
120
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Friendliness
Some reviews highlighted friendly and pleasant staff, but many others noted rudeness and poor customer service.
Food Quality
Numerous complaints about cold, old, or improperly prepared food were noted, with some customers expressing dissatisfaction with the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, often receiving missing or wrong items.
- BJBrock JohnsonFeb 9, 20263.0On any given occasion plan on waiting 30 minutes for your food even for the most simple order. You can plan on getting pulled in the drive through every single time even when its already taken 20 minutes to get to the pay window. Never use the ketchup dispenser because it is usually covered with gnats. On my visit today 2/9/26 when I went to the drink station I was greeted by a COCKROACH. If I can figure out how to pin my photo to this review I will.
- SMShayonte MunsonFeb 5, 20261.0Horrible McDonald’s everytime I go I have problems asked for extra mayo on my mc chickens there was barely any at all I also ordered the new hot honey mcchicken sandwhich was burned they have me literally hardly any sauce any mayo black lettuce and there fries taste funny
- CGColleen GodbeyJan 22, 20265.0The employee is very friendly and nice to everyone that he's here.
- ZFZach FitzwaterJan 16, 20262.0Fast food LOL. Shouldn’t have to wait 15 minutes for you to take my order at the drive through. The outside line took 3 people’s orders before me. EDIT Just got my food and my order was incorrect.
- RCR CJan 12, 20265.0Staff was fast and friendly and the place was very clean
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website