Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,251 reviews
5 stars
438
4 stars
267
3 stars
211
2 stars
113
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, often requiring them to return to the restaurant.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale food, and missing items.
Cleanliness
Some reviews noted that the restaurant was clean, but this was not consistent across all feedback.
Management Issues
Several customers suggested that management needs improvement, citing poor handling of complaints and staff training.
- JSJim Summers4 days ago5.0Nice place to eat and let kids play in the play area.
- JDJasmine DrewDec 24, 20251.0I’m highly disappointed in this McDonald’s and their staff. My mom ordered a burger with no onions. She got home, realized the burger had onions.. went to return the burger and they refused to give her a refund or the burger without onions. It’s on the receipt and the wrapper that no onions should have been on the burger. She showed the manager the burger with the onions on it and she still refused. Hire people with sense.. please
- KSKeith SpriggsDec 12, 20251.0Disappointed by the level of service. I went to order. Waited nearly minutes to acknowledge I was at the register. Cashier show no customer service acumen at all. No apology for the wait or thank you for service. Unfortunately, to make matters worse, the quality of the food is not where it was expected to be. This would be unacceptable in other neighborhoods, but in communities of color, poor customer service is to be expected apparently. Very disappointed by my experience.
- TBTroy BellDec 11, 20252.0It's a McDonald's don't expect much
- EJErika JacksonDec 2, 20252.0This is the second time within 3 weeks that my order was incorrect. I ordered a Chicken Nugget Happy Meal…they forgot the fries. Today ordered a Chicken Nugget Happy Meal and a 10 piece Chicken Nugget Meal and they forgot got the FRIES. Also, BOTH of the drinks are wrong!!
Frequently Asked Questions About McDonald's
What are the general opening hours for McDonald's in Homewood, IL?
McDonald's in Homewood, IL is generally open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday. You can order delivery through their online platform.
Can I use the drive-thru at this McDonald's and what are its hours?
Yes, the drive-thru is available. It generally operates from 5:00 AM to 11:00 PM on weekdays, with extended hours on Thursday (open until 4:00 AM), and is open 24 hours on Friday and Saturday. On Sunday, it opens at 4:00 AM and closes at 11:00 PM.
What types of pickup and delivery services does McDonald's in Homewood offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience and safety.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App, available on both Apple App Store and Google Play Store.
What services are available at this McDonald's besides dine-in?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there nearby gas stations close to McDonald's in Homewood?
Yes, nearby gas stations include 7-Eleven, Mobil, and Shell, which also offer convenience stores and fuel services. You might stop there before or after visiting McDonald's.
Can I find other dining options near McDonald's in Homewood?
Yes, nearby dining options include Burger King, Popeyes Louisiana Kitchen, Big Apple Pancake House, Maria's Pancake House, and jj fish and chicken, providing a variety of fast food and breakfast choices.
Are there any nearby financial or banking services close to McDonald's?
Yes, nearby financial services include Western Union, US Bank, U.S. Bank ATM, Huntington Bank, Coinstar Kiosk - Bitcoin ATM, and Coinme for banking, money transfers, and ATM access, which can be convenient to visit when dining at McDonald's.