McDonald's

3.6
1656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17740 Halsted Street, Homewood, IL
60430, United States

Hours

Reviews

3.6
1,656 reviews
5 stars
639
4 stars
371
3 stars
299
2 stars
115
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or indifferent service, with instances of employees being sassy or dismissive.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.

Food Quality

Customers frequently complained about cold, stale, or improperly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in restrooms, raising concerns about overall cleanliness.

Speed of Service

While some customers praised fast service, others noted slow service and long wait times, especially during busy hours.
  • EI
    Everything IsGod
    Nov 4, 2025
    4.0
    Thanks to Dennis being a professional, passionate and profiecient Manager . . . Is the only reason and I mean the only reason I spend my hard earned money here to feed my family. P.S. Oscar the grouch Manager get an -1,000 for his time on the clock Thanks Dennis 11/4/25
  • JD
    John Doe
    Sep 28, 2025
    1.0
    I will NEVER step foot in this place again! I ordered through the app and was going to dine in. A worker walked up to the table I was sitting in and basically threw the bag of food on the table and walked away without giving me the cups that were included in my order. They let a lot of weird people in the store that aren’t even there to eat and it’s very uncomfortable to eat inside so I grabbed all my food and left to eat elsewhere. I ate about half of my order then started to feel sick. I instantly got the chills and food poisoning. Save your money and go to a different restaurant! They’re rude and they don’t handle their food properly.
  • CB
    C B
    Sep 28, 2025
    2.0
    I was in a 2 line drive up. But they only answered at the other. I had to draw up and give my order at the window. Bad business practice. My are all the drink sizes super. A billion dollar company and small drink is the size for a toddler. Ridiculous. Overpriced and under sized.
  • CJ
    Charlie Jordan
    Sep 20, 2025
    1.0
    They dont salt their fries, cut you off in the middle of ordering and overall half our order was wrong. Its better to just get on the highway and drive elsewhere than bother with this place. There's a reason they look so run down.
  • BK
    Bre Kiara
    Sep 17, 2025
    1.0
    The woman who took my order was nice...then they guy who gave me my food practically threw it at me. My ranch was open and smelled old.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Homewood, IL?

McDonald's Homewood location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services Monday through Sunday from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays, with options for no-contact and same-day delivery.