Krispy Kreme

4.1
1618 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Homewood.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
17815 Halsted St, Homewood, IL
60430, United States

Hours

Reviews

4.1
1,618 reviews
5 stars
982
4 stars
233
3 stars
120
2 stars
73
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with staff being inattentive and unprofessional.

Product Availability

Frequent complaints about limited donut options and unavailability of advertised items.

Quality Issues

Customers expressed dissatisfaction with the freshness and quality of donuts, often receiving stale or cold products.

Cleanliness

Some reviews noted unsanitary practices among staff, particularly regarding food handling.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and delicious donuts when fresh.
  • AH
    Alicia Hopson
    Jan 5, 2026
    1.0
    Placed an online order this morning. Picked up and when I opened the boxes only half my order was right. I guess they didn’t feel like giving me what I asked/paid for and now half my order is of food that no one eats. Will never visit this location ever again. Thanks for wasting my money and time
  • MM
    Mohannad Musleh
    Jan 1, 2026
    5.0
    Very good experience and friendly workers. Just perfect
  • BB
    Becca
    Dec 26, 2025
    1.0
    I give up. Seriously. Every single time I have tried this location, I've been told that they only have original glazed donuts available. This is always within just a couple hours of opening. I will not be wasting my time again. I am done trying.
  • JH
    Janice Hardison
    Dec 24, 2025
    4.0
    I order the limited peanuts donuts, and I did not get the Charlie brown donuts I ordered in the box
  • TT
    TiaraCatherinee
    Dec 1, 2025
    1.0
    I’m honestly tired of the terrible customer service at this Krispy Kreme. Every time you pull up to the window, there’s no positive attitude, no greeting, nothing. And what makes it worse is that the menu means absolutely nothing, half the stuff on it is NEVER available. It doesn’t matter what time you go: early morning, afternoon, late at night… they only ever have the original glazed donuts. Why keep a whole menu of options posted if you don’t sell them? Either update it, take things down, or put up a sign. If you don’t offer the holiday items or specialty donuts anymore, REMOVE THEM. Stop advertising things you never have. It’s frustrating as a customer to pull up, ask for the same thing over and over, and repeatedly be told “we don’t have that” while the menu stays the same. Do better.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for Krispy Kreme in Homewood?

Krispy Kreme in Homewood is open daily from 6:00 AM to 10:00 PM, except on Fridays and Saturdays when it stays open until 10:00 PM.

What are the specific delivery hours at Krispy Kreme Homewood?

Delivery is available from 6:15 AM to 9:45 PM Monday through Thursday and on Sunday; on Friday and Saturday, delivery hours extend until 10:45 PM.