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Jimmy John's

3.4
(163 reviews)

Business Details

18048 S Halsted, Homewood, IL
60430, United States
(708) 957-0289

About

Sandwich Restaurant

Location

Jimmy John's
18048 S Halsted, Homewood, IL
60430, United States

Hours

Reviews

3.4
163 reviews
5 stars
73
4 stars
23
3 stars
9
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and mishandling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong ingredients.

Food Quality

While some customers praised the food quality, others reported inconsistencies, such as undercooked bread and stingy portions.

Cleanliness

Several reviews mentioned concerns about cleanliness, particularly regarding food handling practices and the overall environment.

Staff Friendliness

Despite negative experiences, some customers noted friendly staff and good service at certain locations.
  • NN
    Nicole
    1 day ago
    1.0
    Horrible customer service. I was not greeted when I came in. I guess I was imposing because everyone looked at me like they were confused. I asked for extra oil and mayo and the cashier acted like I told him to run 5 miles. Just rude and lazy. Contacting corporate.
  • GH
    Gabby H
    Feb 25, 2026
    1.0
    Ordered 2 combos on the app for pick up. After receiving my order that someone else picked up for me I realized the order was all wrong. They gave me an incorrect sandwich. My other sandwich was missing condiments. I asked for packets of mayo that they didn’t put in the bag. I also ordered a pasta salad and they didn’t give me any utensils for it.
  • MM
    Mellody McCullor
    Jan 6, 2026
    5.0
    The mam that createde was great! He helpe threw the samdwhi8. My second time there
  • JS
    J S
    Dec 1, 2025
    1.0
    Twice now I have seen one of the employees run his hands through his hair from behind the counter and not even wash them afterwards. I don't know if he's only on the register and never touches the food, but it is very off-putting so close to where the food is handled.
  • JA
    Jody Alford
    Oct 30, 2025
    5.0
    This location is solid. We've been going here for years. No complaints.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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