Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Homewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude or unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and missing components.
Cleanliness and Sanitation
Several reviews highlighted concerns about cleanliness, including unsanitary food handling practices and dirty conditions.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
There were complaints about food quality, including stale items and poorly prepared food, alongside some positive remarks about fresh coffee and donuts.
MM
Megan Maginity
Jan 8, 2026
3.0
I had questions about how to redeem my points and the cashier couldn't help me. They said they didn't really know how to redeem my points.
DG
Dee G
Jan 1, 2026
1.0
Stopped in the morning before work. I ordered two chocolate long John's. I go to get them out of the bag and they are like this. So much for my breakfast. Couldn't pull them apart without being covered in frosting.
MR
Ms. Rae
Dec 17, 2025
5.0
Baskin Robbins is also located inside.
NJ
None Jefferson
Nov 10, 2025
5.0
The morning girls are the sweetest and HILARIOUS! Lately the line outside has been consistently moving. My coffee is fresh, the food could be a bit hotter, but nonetheless, I’m pleased to spend my money here. Keep it up.
BJ
Britt Jackson
Nov 10, 2025
5.0
ABSOLUTELY WONDERFUL!!! I came to this location because another didn’t make my drink correct. I’m glad I did the service was 10 stars! Everyone here was helping each other no one was just sitting around EVERYONE was working! It is very clean inside and a large variety of delicious items to choose. If you are in the area come by you won’t be disappointed!