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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(327 reviews)

Business Details

2353 183rd St, Homewood, IL
60430, United States
(708) 922-1818
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Homewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2353 183rd St, Homewood, IL
60430, United States

Hours

Reviews

3.6
327 reviews
5 stars
145
4 stars
64
3 stars
34
2 stars
16
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude or unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness and Sanitation

Several reviews highlighted concerns about cleanliness, including unsanitary food handling and dirty conditions.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, leading to long wait times.

Food Quality

There were complaints about food quality, including stale items and poorly prepared food, alongside some positive remarks about fresh coffee and breakfast options.
  • SB
    Shauna B.
    Feb 10, 2026
    5.0
    Stopped by for munchkins, and Morgan was nice, friendly and very helpful, super customer service! Nice location.
  • MM
    Megan Maginity
    Jan 8, 2026
    3.0
    I had questions about how to redeem my points and the cashier couldn't help me. They said they didn't really know how to redeem my points.
  • DG
    Dee G
    Jan 1, 2026
    1.0
    Stopped in the morning before work. I ordered two chocolate long John's. I go to get them out of the bag and they are like this. So much for my breakfast. Couldn't pull them apart without being covered in frosting.
  • MR
    Ms. Rae
    Dec 17, 2025
    5.0
    Baskin Robbins is also located inside.
  • BJ
    Britt Jackson
    Nov 10, 2025
    5.0
    ABSOLUTELY WONDERFUL!!! I came to this location because another didn’t make my drink correct. I’m glad I did the service was 10 stars! Everyone here was helping each other no one was just sitting around EVERYONE was working! It is very clean inside and a large variety of delicious items to choose. If you are in the area come by you won’t be disappointed!

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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