Dunkin'

3.6
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Homewood, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2353 183rd St, Homewood, IL
60430, United States

Hours

Reviews

3.6
316 reviews
5 stars
138
4 stars
62
3 stars
33
2 stars
16
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Several reviews mention unsatisfactory food quality, including stale or improperly prepared items, leading to customer dissatisfaction.

Cleanliness

There are serious concerns about cleanliness, with reports of unsanitary conditions and food safety issues, such as gnats on donuts.

Speed of Service

Customers frequently complain about slow service, particularly in the drive-thru, with long wait times reported.
  • NJ
    None Jefferson
    Nov 10, 2025
    5.0
    The morning girls are the sweetest and HILARIOUS! Lately the line outside has been consistently moving. My coffee is fresh, the food could be a bit hotter, but nonetheless, I’m pleased to spend my money here. Keep it up.
  • BJ
    Britt Jackson
    Nov 10, 2025
    5.0
    ABSOLUTELY WONDERFUL!!! I came to this location because another didn’t make my drink correct. I’m glad I did the service was 10 stars! Everyone here was helping each other no one was just sitting around EVERYONE was working! It is very clean inside and a large variety of delicious items to choose. If you are in the area come by you won’t be disappointed!
  • HP
    Hunter Partlow
    Oct 31, 2025
    1.0
    This is the worst one I ever been to. I walk in the cashier is on the phone just literally all on the phone at the register. No one helped anybody and then I’m asking to place my order and everybody looking confused like they not here to work and getting paid to do so. They need all need staff because for my first time coming in the morning and experiencing that I would've fired every last one of the employees that’s how bad it was.
  • LH
    Lerold Higgs
    Oct 23, 2025
    3.0
    I ordered a mango smoothie and it mostly taste like some kind of syrup
  • NO
    Nicole Ohst
    Oct 19, 2025
    1.0
    Please be aware and choose a different dunkins donuts. This one is beyond awful you would expect the kind of service they give from a McDonald's because it's nonexistent. I ordered a simple cheese and egg with Chipotle aoli Sandwhich. I received a burnt croissant, instead of an English muffin. It was the most pathetic version of a Sandwhich I had ever seen. The coffee was not even hot and it took probably 20mins from the time we ordered to actually get out order. Stay far far away!

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Homewood, IL?

Dunkin' Homewood is open from 4:00 AM to 9:00 PM Monday through Thursday, 4:00 AM to 10:00 PM on Friday and Saturday, and 5:00 AM to 9:00 PM on Sunday.

Does Dunkin' Homewood offer delivery and curbside pickup services?

Yes, Dunkin' Homewood offers both delivery and curbside pickup services.