Chipotle Homewood - Flossmoor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, cold meals, and inconsistent portion sizes.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Customer Service
A significant number of customers experienced poor service, including rude staff, lack of communication, and unhelpful attitudes.
Management Issues
Several reviews pointed to poor management practices, including staff being untrained, lack of initiative from managers, and overall disorganization.
Inconsistent Experience
Customers noted that their experiences varied widely, with some praising the food and service while others reported severe dissatisfaction.
RJ
Reaper Joe
4 days ago
1.0
This place is filthy inside. Dead bugs on the windows and mouse droppings on the floor. By far one of the dirtiest restaurants I’ve ever been in.
AV
Aisha Veal
4 days ago
1.0
Station was a mess and charging 1.60 per dressing is ridiculous! Why price gouging because it went viral? Go to South Holland Chipotle better experience.
TY
Thomas Yukich
5 days ago
5.0
Fresh and delicious bowls, friendly and helpful team members, clean store
IH
Iris Harper
Nov 5, 2025
1.0
By far one of the worst experience I had at a Chipotle! The young lady at the front was sooo rude!! She was speaking with a coworker "IS this a Chicken bowl? I said no mam its steak and chicken then she says I WASNT TALKING TO YOU!!MIND YOU IM LEAVING A FUNERAL HOME AND HAVE TO LAY A CLOSE ONE TO REST! YOU NEVER KNOW WHAT A PERSON IS GOING THRU I HONESTLY WANTED TO SNAP IM JUST REPORTING PLEASE RETRAIN THE STAFF SOMETHING!
SM
Steven Mitchell24
Oct 29, 2025
2.0
10/27/25 8pm
Spent $46 on 3 bowls and every single grain was undercooked and hard. The customer service was great employees were attentive and polite, the stations were clean.
Very disappointed because I hadn’t eaten all day and just finished a 13 hour shift. When I finally ate the food realized the rice was like eating pebble rocks and realized they were be closing before I made it back to return order.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Homewood - Flossmoor serve?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 17700 Halsted St, Homewood?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle in Homewood - Flossmoor offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle in Homewood?
You can order online through their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is the Chipotle Mexican Grill in Homewood welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
Where is Chipotle Mexican Grill located in Homewood?
It is located at 17700 Halsted St, Homewood, IL 60430, USA.
What nearby places can customers visit before or after dining at Chipotle in Homewood?
Customers can visit nearby places such as Walmart Photo Center, Smoothie King, or Dappers Game Zone for additional shopping, refreshments, or entertainment.
Are there other restaurants near Chipotle Mexican Grill in Homewood?
Nearby restaurants include McDonald's, Freddy's Frozen Custard & Steakburgers, The Saucy Crab Homewood, and Smoothie King.
What services can customers access nearby Chipotle in Homewood?
Nearby services include Aspen Dental for dental care, USPS Collection Point for mailing needs, and BMO Harris Bank for financial services.
Does Chipotle in Homewood offer ways to receive exclusive offers or reward points?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.