Chipotle Mexican Grill

3.6
1465 reviews
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About

Mexican Restaurant
Chipotle Homewood - Flossmoor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
17700 Halsted St, Homewood, IL
60430, United States

Hours

Reviews

3.6
1,465 reviews
5 stars
601
4 stars
331
3 stars
179
2 stars
98
1 star
256

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, cold meals, and inconsistent portion sizes.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.

Customer Service

A significant number of customers experienced poor service, including rude staff, lack of communication, and unhelpful attitudes.

Management Issues

Several reviews pointed to poor management practices, including staff being untrained, lack of initiative from managers, and overall disorganization.

Inconsistent Experience

Customers noted that their experiences varied widely, with some praising the food and service while others reported severe dissatisfaction.
  • RJ
    Reaper Joe
    4 days ago
    1.0
    This place is filthy inside. Dead bugs on the windows and mouse droppings on the floor. By far one of the dirtiest restaurants I’ve ever been in.
  • AV
    Aisha Veal
    4 days ago
    1.0
    Station was a mess and charging 1.60 per dressing is ridiculous! Why price gouging because it went viral? Go to South Holland Chipotle better experience.
  • TY
    Thomas Yukich
    5 days ago
    5.0
    Fresh and delicious bowls, friendly and helpful team members, clean store
  • IH
    Iris Harper
    Nov 5, 2025
    1.0
    By far one of the worst experience I had at a Chipotle! The young lady at the front was sooo rude!! She was speaking with a coworker "IS this a Chicken bowl? I said no mam its steak and chicken then she says I WASNT TALKING TO YOU!!MIND YOU IM LEAVING A FUNERAL HOME AND HAVE TO LAY A CLOSE ONE TO REST! YOU NEVER KNOW WHAT A PERSON IS GOING THRU I HONESTLY WANTED TO SNAP IM JUST REPORTING PLEASE RETRAIN THE STAFF SOMETHING!
  • SM
    Steven Mitchell24
    Oct 29, 2025
    2.0
    10/27/25 8pm Spent $46 on 3 bowls and every single grain was undercooked and hard. The customer service was great employees were attentive and polite, the stations were clean. Very disappointed because I hadn’t eaten all day and just finished a 13 hour shift. When I finally ate the food realized the rice was like eating pebble rocks and realized they were be closing before I made it back to return order.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Homewood - Flossmoor serve?

Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at 17700 Halsted St, Homewood?

The restaurant is open daily from 10:45 AM to 11:00 PM.