Wendy's

3.5
454 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14115 South Bell Road, Homer Glen, IL
60491, United States

Hours

Reviews

3.5
454 reviews
5 stars
170
4 stars
99
3 stars
60
2 stars
42
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff professionalism while others reported rude and unhelpful behavior.

Food Quality

Inconsistent food quality; several customers noted cold, overcooked, or stale items, while others enjoyed fresh and tasty meals.

Speed of Service

Service speed varied significantly; some customers experienced fast service, while others faced long waits and incorrect orders.

Cleanliness

Concerns about cleanliness, with reports of dirty tables and unsanitary conditions in some areas.

Management

Positive feedback for certain managers who provided excellent service, but complaints about poor management and organization were also noted.
  • RG
    Ross Garay
    Nov 12, 2025
    5.0
    We don't usually dine-in, but today's experience was great and the kids wanted me to send in a review. The man who took our order (receipt says 'Yankiel', but I know that may not be who this was) was so kind and polite to my kids regarding their order and specifically their frosties. It's a simple thing to be kind and accommodating and Yankiel's(?) extra effort to engage with my kids made a small memory for them. Little actions like this matter. Thank you for a good dinner and experience.
  • BC
    Barb Collins
    Nov 4, 2025
    1.0
    Good food, bad lazy employees. Breakfast was no longer served at 9AM on Sunday morning, said the employee. I left without placing an order.
  • MR
    M&M RSA
    Oct 26, 2025
    1.0
    Very bad customer service anthony unprofessional has anattitude
  • TW
    Tracy Walker
    Oct 24, 2025
    5.0
    Great place to eat on the go the manager is awsome.
  • ML
    Martin Luchas
    Oct 1, 2025
    1.0
    ​We are visiting the Wendy's in Homer Glen and, although the food is fine, there is a constant problem that they must solve. Several times we have come, the self-serve soda machines are out of Coca-Cola and all of its flavors. It's frustrating to go fill it up and find that all the dispensers are empty. It's a small detail but very important for the customer experience. We would greatly appreciate it if they would consistently check and keep the machines full.

Frequently Asked Questions About Wendy's

Is 14115 South Bell Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.