McDonald's

3.4
767 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14298 S Bell Rd, Homer Glen, IL
60491, United States

Hours

Reviews

3.4
767 reviews
5 stars
282
4 stars
138
3 stars
113
2 stars
58
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor customer service, with many expressing frustration over long wait times and incorrect orders.

Speed of Service

Many reviews highlighted the slow service, particularly in the drive-thru, with wait times often exceeding 10-20 minutes.

Food Quality

Customers frequently complained about cold food, incorrect orders, and overall declining food quality.

Cleanliness

Some customers noted that the restaurant was clean, but others reported dirty tables and play areas.
  • JW
    James Riggio (WhiplashPCW)
    Jan 4, 2026
    1.0
    Drive Thru takes forever. Ordered food and got drinks, then sent to park with the 4 other cars that were waiting. The customer in the car next to us got upset with the wait and ended up going in. This has been getting worse each time we visit
  • DR
    Dawn Romero
    Dec 15, 2025
    1.0
    2nd time i have walked in to place an order,,and they are more concerned with drive thru.1st time I walked out..I won't be back.
  • JL
    Josh Lucas
    Dec 7, 2025
    1.0
    This is consistently the slowest fast food place I’ve ever been to. Regularly takes over 10 minutes to get your food in the drive thru. It took over 20 minutes this time, and I got attitude when asking about my order. Makes absolutely no sense why they are this slow, while also being rude. I’m done with this location.
  • SK
    Susan Kiebles
    Dec 4, 2025
    1.0
    This location is terrible. They lock the doors during business hours and force people to use drive thru.
  • DA
    Dan Aleksic
    Dec 4, 2025
    1.0
    I wish I had the time yesterday to go back and get a refund. I know this place sucks and I still go there because it's convenient. Not anymore! They always forget a napkin, The meat and the cheese and everything else is everywhere except on the bun. Hopefully all the construction going on will slow things down to the point where they go away. I'm not going to be part of the problem anymore. Complete and total boycott! I didn't eat the burger, I threw it away in discussed, just so you know.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Homer Glen, IL?

McDonald's in Homer Glen, IL is open daily from 5:30 AM to 11:00 PM, with slight variations on Friday and Saturday when it closes at 10:00 PM.

When is the drive-thru at this McDonald's location available?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight on Fridays and Saturdays.