McDonald's

3.4
761 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14298 S Bell Rd, Homer Glen, IL
60491, United States

Hours

Reviews

3.4
761 reviews
5 stars
280
4 stars
139
3 stars
114
2 stars
58
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Wait Times

Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned cold or poorly prepared food, contributing to a negative dining experience.

Cleanliness

Some customers noted that the restaurant was clean, but others reported issues with cleanliness and maintenance.
  • JV
    Joel Villarreal
    Nov 5, 2025
    2.0
    Playground every table was dirty and the floor when I tell the stuff to clean it they got upset there was a morning stuff not safe environment for our kids
  • TE
    Taylor Entsminger
    Nov 5, 2025
    5.0
    This McDonald's is nice because they have the kid play place. My kids can play in there for hours if I let them. They always make my order how I like it and it's always fast friendly service.
  • PD
    Paul Dappert
    Oct 26, 2025
    1.0
    Why was the manager rude and the store closed at 8:15 PM on a Sunday night? Manager was really rude as she started the store was closed to all of us customers waiting. the lobby was totaled closed and drive through appeared to be closed. manager could have been nice and even explained why they closed early.
  • JC
    Jason Crowley
    Oct 25, 2025
    1.0
    This place needs help. A receipt didn’t print at kiosk addressed it with a person teenager. I asked if that’s a problem that I don’t have a receipt. He states. Yup that’s a problem and carried on w what he needed to do. Food brought to us. Half the order. Finally got the happy meal. And no toy. Terrible. Felt if I addressed the no toy I would be treated as the receipt.
  • TT
    Teagan
    Oct 24, 2025
    1.0
    I placed an order at 8:20, my friend placed an order at 8:15 also using the mobile kiosk. First order was just a simple hot chocolate. Second order being a small fry and apples. By the time we received the hot chocolate it was cold chocolate. We saw it sitting on the counter and when we asked a worker they replied “We are going as fast as we can”. Additionally, another customer received a happy meal without their chicken nuggets. Worst McDonalds experience I’ve had.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Homer Glen, IL?

McDonald's in Homer Glen, IL is open daily from 5:30 AM to 11:00 PM, with slight variations on Friday and Saturday when it closes at 10:00 PM.

When is the drive-thru at this McDonald's location available?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight on Fridays and Saturdays.