Chipotle Mexican Grill

3.6
241 reviews
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About

Mexican Restaurant
Chipotle Homer Glen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14116 S Bell Rd, Homer Glen, IL
60491, United States

Hours

Reviews

3.6
241 reviews
5 stars
117
4 stars
33
3 stars
17
2 stars
17
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service and lack of friendliness from staff, with some feeling ignored or disrespected.

Portion Sizes

Numerous reviews highlighted issues with inconsistent and inadequate portion sizes, especially for online orders.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about overcooked or poorly prepared items.

Cleanliness

Several customers noted that the location was clean and well-maintained, contributing positively to their experience.

Inconsistency

Customers expressed frustration over the inconsistency in food quality and service, with experiences varying significantly between visits.
  • TW
    T W
    Nov 9, 2025
    1.0
    Overpriced garbage.
  • SF
    Sue Fleischman
    Oct 20, 2025
    1.0
    I'm a senior citizen, not my first time at a fast food place. I walked into chipotle in homer glen, at about 2 in the afternoon, 2 guys behind cutting up. Vegetables, one girl sweeping the rug, no line I was it. THE ONLY PERSON IN LINE. After standing there about 3 min. It was like I might of been invisible. But trust me I'm not.i asked the girl sweeping the rug spewing up dust, is anyone going to take care of me. She turns and says Eric, one of the two cutting things up. All the things that hold the food had stuff in them, nothing missing. I know this because I always check to make sure it doesn't look like it's been sitting there for hours, as I believe it has been in some of my other trips to this Homer location. She said Eric, and he replied, I SEE IT.. IM CUTTING THIS RIGHT NOW. FIRST OF ALL IM NOT A "IT", AND ALL THIS WONDERFUL EMPLOYEE HAD TO SAY TO ME IS ILL BE RIGHT WITH YOU. ARE MANNERS NOT PART OF THE CHIPOTLE TRAINING. SO DISCUSSED I LEFT. SENIORS BEWARE, ITS NOT EASY TO GET THROUGH TO TALK TO A MANAGER EITHER. WE CAN THANK AI FOR THAT. DONT GO HERE. ITS THE WORST, FOOD GOOD SOMEDAYS, NOT SO GOOD OTHER DAYS. OR MAYBE THIS COMPANY DOESN'T NEED THE MONEY, SO DISCUSSED. SENIORS STAY AWAY.
  • AG
    Alessandra The Great
    Oct 10, 2025
    3.0
    It was my first time going today. Good food but no friendly staff at all! I said hello to the one who serves and the cashier and none of them said hello or acknowledged me at all while I ordered and paid. No thank you no nothing. & There was nobody behind me and it was not busy at all so that’s not an excuse. Bad customer service.
  • SS
    Scott
    Sep 26, 2025
    5.0
    Fast and friendly service.
  • MT
    Matthew Tarchala
    Sep 24, 2025
    3.0
    My big issue is that whenever I order a burrito from this chipotle, they don’t seem to know how to fold it properly, so it just falls apart before I even get a chance to eat it. Every single time I open the foil and it is oozing sour cream and dripping that it just falls apart. This is the only chipotle I have had this issue at. I pretty much only order bowls now

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Homer Glen serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Homer Glen?

Chipotle in Homer Glen is open every day from 10:45 AM to 10:00 PM.