Brand Certified
Wendy's
3.9(839 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
29 W. Golf Rd., Hoffman Estates, IL
60169, United States
Certified by Wendy's • Feb 22, 2026
(847) 885-4637
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/il/hoffman-estates/29-w-golf-rd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.9
839 reviews
5 stars
397
4 stars
198
3 stars
106
2 stars
40
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unprofessional service, particularly in the drive-thru, with some employees displaying a lack of courtesy.
Order Accuracy
Several reviews mentioned issues with incomplete or incorrect orders, leading to customer frustration.
Food Quality
Mixed feedback on food quality, with some customers praising freshness while others complained about cold or poorly prepared items.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues, including dirty dining areas and pest problems.
Positive Experiences
Despite the negatives, some customers noted pleasant experiences with friendly staff and good food.
- RBrandy beckwith2 days ago5.0That was a relaxing experience I really enjoyed my breakfast very much
- LLlucyJan 17, 20261.0why did i order 20 minutes ahead to just wait another 10 minutes… i ordered ahead FOR A REASON. Do better.
- JLJoe LentzJan 15, 20262.0Anyone remember when Wendy's hamburger patties where bigger than the buns? I do!! Now it seems buns are smaller and patties even smaller than the bun. SHRINK-FLATION FOR SURE. Dave is probably rolling over! Disappointed in my meal. Disappointed in Wendy's!!
- HAHeather AJan 6, 20262.0Dear franchise Owners of Wendy's, No One likes your AI drive thru! It sucks! Get rid of it! I couldn't even ask for light ice in my drink or the most basic requests like no lettuce. Talk about a waste of technology and money! We ended up having to go into the restaurant to order food! If Wendy's keeps going with the AI stuff, you will soon find your restaurant chain to be closed. They already closed the one in Joliet!
- DGDora GarciaDec 26, 20251.0This location has a new automated drive-thru opinion only, no more human interaction when ordering. The system doesn't understand the phrase "cherry coke zero no ice." On the receipt it did say no ice. Unfortunately, when I received my drink it came with ice. At least if it was out they could have asked me at the window if I wanted something different? Hope they figure it out.
Frequently Asked Questions About Wendy's
Is Hoffman Estates Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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