Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hoffman Estates Subway® Restaurant at 2634 N Sutton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service received.
Food Quality
Many reviews highlighted issues with food quality, including stale ingredients, insufficient portions, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Coupon Policy
Customers were frustrated by the location's refusal to accept coupons, which is a common expectation at Subway.
JM
Jose Miranda
2 days ago
1.0
Ordered 12 in with added bacon. Only had 1 piece of bacon on half sandwich. Soda machine don’t not have carbonation. Bathrooms out of order. The nice thing was it was clean inside. Total came to 23 bucks for sandwich chips and drink plus tip . A little high but was expected
AC
April M Coffee
3 days ago
1.0
I placed a mobil order at this location, when we picked it up our 2 large drinks were extremeley watery so went back in to try anither drink choice but any of the fountain drinks were all very watery we asked to grab 2 of the bottled pop instead since about same price and the lady working wanted an extra $2 for bottled drinks saying the bottle drinks cost more but even when i looked it up it said the same price i didmt want to make a big deal out of it and argue so honestly just paid the extra $2 so i can get my drinks and go
FD
Fernando Dimas
Feb 26, 2026
1.0
I had a very disappointing experience at this location. I redeemed a free footlong coupon and was charged extra for cheese, which is not part of the promotion terms. When I questioned the charge, the owner (Rita) became aggressive and raised her voice instead of resolving the issue professionally.
I calmly requested a refund for the incorrect charge, including the tax, but she refused and only offered extra cheese, which I clearly stated I did not want. She also discouraged me from scanning my promo code and preferred to manually enter my number, which felt concerning.
Customers should not be charged additional fees when redeeming valid promotions. Very unprofessional handling of a simple issue. I hope management addresses this practice.
HH
Haley
Feb 14, 2026
1.0
1:30pm Saturday she canceled my order that went through when I used my free 4th sub reward so I went inside to order instead and gave her my coupon and she wouldn’t accept it. Is this even allowed
RR
Rajeev Rai
Oct 25, 2025
1.0
Wastage of money, no quality.
No meal of the Day option despitevthe same showing online for same store..
Only few option to choose from and even that was not prepared and served well..
They do not know that even if the person is eating at store; sandwich should have been wrapped in usual paper so that one can unwrap and eat.. for me it was served directly..
Wasted $20 for a foot long sub…
Subway is located at 2634 N Sutton Rd, K-C, in the Poplar Creek Crossing area of Hoffman Estates, IL 60192.
What are the operating hours of Subway at 2634 N Sutton Rd?
Subway is open every day from 8:30 AM to 9:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner meals.
Does Subway at this location offer delivery or curbside pickup?
Yes, they offer both curbside pickup and delivery services for convenience.
Can I dine in at Subway on N Sutton Rd?
Yes, the restaurant serves dine-in customers along with takeout and catering options.
Does this Subway location provide catering services?
Yes, catering is available to meet your event needs.
How can I view Subway's menu online?
You can view the menu at https://subway.com/en-us/restaurant/39298-0/menu/
What nearby fitness center can I visit before or after my meal at Subway?
Orangetheory Fitness South Barrington is a nearby gym where you can work out before or after visiting Subway.
Are there any dental clinics close to Subway at 2634 N Sutton Rd?
Yes, William J. Becker DDS and Poplar Crossing Dental are nearby dental clinics where you can schedule appointments conveniently.
Which other restaurants are located near Subway in Poplar Creek Crossing?
Nearby restaurants include I Smell Bacon BBQ, Burnt Pizza Co., Crumbl - Hoffman Estates, Claim Jumper, Honey Berry Pancakes and Cafe, Which Wich, and Red Robin Gourmet Burgers, offering a variety of dining options before or after your Subway visit.
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