Location.com logo
Brand Certified

Subway

3.0
(178 reviews)

Business Details

(847) 645-0300
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hoffman Estates Subway® Restaurant at 2634 N Sutton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2634 N Sutton Rd, Hoffman Estates, IL
60192, United States

Hours

Reviews

3.0
178 reviews
5 stars
54
4 stars
27
3 stars
23
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service received.

Food Quality

Many reviews highlighted issues with food quality, including stale ingredients, insufficient portions, and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Coupon Policy

Customers were frustrated by the location's refusal to accept coupons, which is a common expectation at Subway.
  • JM
    Jose Miranda
    2 days ago
    1.0
    Ordered 12 in with added bacon. Only had 1 piece of bacon on half sandwich. Soda machine don’t not have carbonation. Bathrooms out of order. The nice thing was it was clean inside. Total came to 23 bucks for sandwich chips and drink plus tip . A little high but was expected
  • AC
    April M Coffee
    3 days ago
    1.0
    I placed a mobil order at this location, when we picked it up our 2 large drinks were extremeley watery so went back in to try anither drink choice but any of the fountain drinks were all very watery we asked to grab 2 of the bottled pop instead since about same price and the lady working wanted an extra $2 for bottled drinks saying the bottle drinks cost more but even when i looked it up it said the same price i didmt want to make a big deal out of it and argue so honestly just paid the extra $2 so i can get my drinks and go
  • FD
    Fernando Dimas
    Feb 26, 2026
    1.0
    I had a very disappointing experience at this location. I redeemed a free footlong coupon and was charged extra for cheese, which is not part of the promotion terms. When I questioned the charge, the owner (Rita) became aggressive and raised her voice instead of resolving the issue professionally. I calmly requested a refund for the incorrect charge, including the tax, but she refused and only offered extra cheese, which I clearly stated I did not want. She also discouraged me from scanning my promo code and preferred to manually enter my number, which felt concerning. Customers should not be charged additional fees when redeeming valid promotions. Very unprofessional handling of a simple issue. I hope management addresses this practice.
  • HH
    Haley
    Feb 14, 2026
    1.0
    1:30pm Saturday she canceled my order that went through when I used my free 4th sub reward so I went inside to order instead and gave her my coupon and she wouldn’t accept it. Is this even allowed
  • RR
    Rajeev Rai
    Oct 25, 2025
    1.0
    Wastage of money, no quality. No meal of the Day option despitevthe same showing online for same store.. Only few option to choose from and even that was not prepared and served well.. They do not know that even if the person is eating at store; sandwich should have been wrapped in usual paper so that one can unwrap and eat.. for me it was served directly.. Wasted $20 for a foot long sub…

Frequently Asked Questions About Subway

Where is Subway located in Hoffman Estates?

Subway is located at 2634 N Sutton Rd, K-C, in the Poplar Creek Crossing area of Hoffman Estates, IL 60192.

What are the operating hours of Subway at 2634 N Sutton Rd?

Subway is open every day from 8:30 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: