Subway

3.0
172 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hoffman Estates Subway® Restaurant at 2634 N Sutton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2634 N Sutton Rd, Hoffman Estates, IL
60192, United States

Hours

Reviews

3.0
172 reviews
5 stars
52
4 stars
27
3 stars
23
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

Many customers reported dissatisfaction with the quality and portion sizes of the food, including stale ingredients and insufficient toppings.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Coupon Policy

Customers expressed frustration over the location's refusal to accept coupons, which is a common expectation at Subway.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and the cleanliness of the store, indicating that there are occasional positive experiences.
  • RR
    Rajeev Rai
    Oct 25, 2025
    1.0
    Wastage of money, no quality. No meal of the Day option despitevthe same showing online for same store.. Only few option to choose from and even that was not prepared and served well.. They do not know that even if the person is eating at store; sandwich should have been wrapped in usual paper so that one can unwrap and eat.. for me it was served directly.. Wasted $20 for a foot long sub…
  • HK
    Hajira Khader
    Oct 11, 2025
    1.0
    Me and my friend went in and got our sandwiches. A younger coworker was okay, but there was an older Indian lady. I accidentally spilled a drink and apologized and offered to help clean it up. The younger coworker brought out the older one. I’m guessing it was a manager or the owner of the store, but she was off the bat very rude and gave attitude right away even after us apologizing she didn’t acknowledge that we apologize and just went on about her work. She’s giving us dirty looks and staring at us the whole time. She was talking bad about her coworker in Hindi, and she thought me and my friend couldn’t understand her, but we understood everything that she was saying and told the younger girl that I don’t have knowledge
  • SP
    Sai Patel
    Oct 11, 2025
    5.0
    Great service! Food is fresh and location is very clean. Will be returning!
  • RP
    Rasmi Patel
    Oct 11, 2025
    5.0
    First of all the store and rest room was very clean and the servicing is also very good and I ordered food, it was so tasty the veggies and meat is served freshly.
  • MP
    Manaswini Pittala
    Oct 11, 2025
    5.0
    I have ordered 2 long sandwiches, the veggies and meat are so fresh every bite is worth it and the servicing is also good, the store is also very clean

Frequently Asked Questions About Subway

Where is Subway located in Hoffman Estates?

Subway is located at 2634 N Sutton Rd, K-C, in the Poplar Creek Crossing area of Hoffman Estates, IL 60192.

What are the operating hours of Subway at 2634 N Sutton Rd?

Subway is open every day from 8:30 AM to 9:00 PM.