Main Event Hoffman Estates

Reviews

• PA

  Patel Apurvi

  2 days ago
  5.0
  We had an amazing time at Main Event! From the moment we walked in, everything was well organized, clean, and full of positive energy. The games, bowling, and overall atmosphere made it a perfect place to relax and have fun with family and friends. A special thank you to Manager Don, who truly made our experience outstanding. He was professional, welcoming, and went above and beyond to ensure everything ran smoothly. It’s rare to see such hands-on leadership and genuine customer care. Don made us feel valued and taken care of throughout our visit. Highly recommend Main Event for anyone looking for great entertainment and excellent service. We will definitely be coming back! 🎳✨
• EO

  Eric Ortca

  Feb 11, 2026
  5.0
  If I could give 10 stars I would! My son and I went to Main Event on a packed Sunday bowling, arcade madness, laser tag, the works. Despite the Sunday crowd, the service was nextlevel thanks to Fabian and Tamaya!! They are the real MVPs!! They made my son feel like the day was made just for him!! 🙏
• A

  Айзада Сабыт кызы

  Feb 8, 2026
  1.0
  I had a very disappointing experience. I paid the full price for my seat, but after I was already seated, I was asked to move and take another seat because someone else arrived who had booked the one I was using. What made the situation worse was that the information I received over the phone was completely different from what the manager told me in person. There was clear miscommunication between staff, and I was the one inconvenienced for it. Very unprofessional management.I would not recommend this place. The only positive part of the experience was our waitress — she was polite, professional, and tried her best to help.
• PP

  PTB

  Feb 3, 2026
  2.0
  Service is bad. The entire facility is run by teenagers. Restaurant service is very bad. We’ve held multiple parties here and it’s ran very inefficiently. They force you to eat first then do games, which is backward. You can only stay in the table area for a maximum of 1 hour then they kick you out. There is no place for adults to sit with the kids parties. Food is low quality. This is not a single instance. We’ve also gone to parties here held by other parents and it’s the same story. Many complaints. Great place to just play arcades and that’s it. Don’t hold a party here and don’t eat at the restaurant. The food isn’t bad but it gets heavily overshadowed by the horrendous service.
• DD

  Dante

  Feb 1, 2026
  3.0
  I experienced the arcade only and it was good. There's enough options to keep adults or kids entertained for 2+ hours. There were two (Steam) VR stations, but neither had sanitary wipes. There were two other general VR "rides". There were classics like skiball and ticket-earning games, and a few more modern titles. The restrooms were large but several motion sensor appliances didn't work. I went for a niche reason: distract small children in February in the early morning. So my experience would be different than a large group of adults going during the dinner rush. I would return and try things like food and bowling.

Frequently Asked Questions About Main Event Hoffman Estates