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Main Event Hoffman Estates

4.2
(3654 reviews)

Business Details

2575 Pratum Ave, Hoffman Estates, IL
60192, United States
(847) 645-1111
http://mainevent.com

About

RestaurantArcadeBowling AlleyLaser Tag CenterChildren's Party Service
Main Event Entertainment - Hoffman Estates the most FUN you can have under one roof. Main Event is THE dining and entertainment destination that offers more ways to have family FUN than you can pack into one visit! No matter what your age, there’s something for everyone at Main Event! Attractions include state-of-the-art bowling, multi-level laser tag, an arcade games gallery featuring more than 100 of the latest interactive video games and more! Savor our chef-inspired casual dining experience – with delicious shareables like wings, loaded nachos or oven-baked artisan pizza in a full-service American-fare grill – or enjoy handcrafted cocktails, craft beers, expansive variety of wines in a high-energy bar surrounded by big screen TVs. With our hassle-free birthday parties, Main Event offers epic FUN that will leave you with lasting memories. We offer customized packages that include state-of-the-art bowling, multi-level laser tag and an arcade games gallery featuring more than 100 of the latest interactive video game. We have multiple packages to fit any budget and each package includes a dedicated party host that takes cares of it all, so you can relax. Heart-pounding FUN for kids, Stress-Free party for you for non-stop FUN. At Main Event, we create customized group experiences, not just events. From team building, corporate events & parties and meeting space, our corporate and group packages are designed to combine FUN and food, creating the ultimate experience for you and your group.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Main Event Hoffman Estates
2575 Pratum Ave, Hoffman Estates, IL
60192, United States

Hours

Reviews

4.2
3,654 reviews
5 stars
2,039
4 stars
857
3 stars
321
2 stars
146
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, particularly in the restaurant, with long wait times for food and drinks.

Entertainment Value

The arcade and games received positive feedback, with many families enjoying the variety of activities available.

Management Praise

Several reviews highlighted specific staff members, like Dave and Ramel, for their exceptional service and attentiveness.

Food Quality Concerns

Customers expressed disappointment with the food quality and pricing, suggesting it did not meet expectations for the cost.

Event Management Problems

Numerous reviews criticized the management of special events, particularly during busy times like New Year's Eve, citing overcrowding and poor organization.
  • PA
    Patel Apurvi
    2 days ago
    5.0
    We had an amazing time at Main Event! From the moment we walked in, everything was well organized, clean, and full of positive energy. The games, bowling, and overall atmosphere made it a perfect place to relax and have fun with family and friends. A special thank you to Manager Don, who truly made our experience outstanding. He was professional, welcoming, and went above and beyond to ensure everything ran smoothly. It’s rare to see such hands-on leadership and genuine customer care. Don made us feel valued and taken care of throughout our visit. Highly recommend Main Event for anyone looking for great entertainment and excellent service. We will definitely be coming back! 🎳✨
  • EO
    Eric Ortca
    Feb 11, 2026
    5.0
    If I could give 10 stars I would! My son and I went to Main Event on a packed Sunday bowling, arcade madness, laser tag, the works. Despite the Sunday crowd, the service was nextlevel thanks to Fabian and Tamaya!! They are the real MVPs!! They made my son feel like the day was made just for him!! 🙏
  • A
    Айзада Сабыт кызы
    Feb 8, 2026
    1.0
    I had a very disappointing experience. I paid the full price for my seat, but after I was already seated, I was asked to move and take another seat because someone else arrived who had booked the one I was using. What made the situation worse was that the information I received over the phone was completely different from what the manager told me in person. There was clear miscommunication between staff, and I was the one inconvenienced for it. Very unprofessional management.I would not recommend this place. The only positive part of the experience was our waitress — she was polite, professional, and tried her best to help.
  • PP
    PTB
    Feb 3, 2026
    2.0
    Service is bad. The entire facility is run by teenagers. Restaurant service is very bad. We’ve held multiple parties here and it’s ran very inefficiently. They force you to eat first then do games, which is backward. You can only stay in the table area for a maximum of 1 hour then they kick you out. There is no place for adults to sit with the kids parties. Food is low quality. This is not a single instance. We’ve also gone to parties here held by other parents and it’s the same story. Many complaints. Great place to just play arcades and that’s it. Don’t hold a party here and don’t eat at the restaurant. The food isn’t bad but it gets heavily overshadowed by the horrendous service.
  • DD
    Dante
    Feb 1, 2026
    3.0
    I experienced the arcade only and it was good. There's enough options to keep adults or kids entertained for 2+ hours. There were two (Steam) VR stations, but neither had sanitary wipes. There were two other general VR "rides". There were classics like skiball and ticket-earning games, and a few more modern titles. The restrooms were large but several motion sensor appliances didn't work. I went for a niche reason: distract small children in February in the early morning. So my experience would be different than a large group of adults going during the dinner rush. I would return and try things like food and bowling.

Frequently Asked Questions About Main Event Hoffman Estates

What types of entertainment are available at Main Event Hoffman Estates?

Main Event Hoffman Estates offers state-of-the-art bowling, multi-level laser tag, and an arcade games gallery with over 100 interactive video games.

Does Main Event Hoffman Estates offer dining options?

Yes, it features a full-service American-fare grill with chef-inspired casual dining, including wings, loaded nachos, artisan pizza, handcrafted cocktails, craft beers, and a variety of wines.

Brand Certified Facts from Main Event Hoffman Estates

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Certified February 22, 2026Yext Knowledge Graph
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