Jewel-Osco

4.1
1227 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1069 N Roselle Rd, Hoffman Estates, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 882-3210. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1069 N Roselle Rd, Hoffman Estates, IL
60169, United States

Hours

Reviews

4.1
1,227 reviews
5 stars
626
4 stars
316
3 stars
146
2 stars
44
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees are praised for their helpfulness while others are reported as rude or unprofessional.

Product Quality

Concerns about expired or spoiled food items, particularly in the produce and deli sections.

Cleanliness

Significant complaints regarding the cleanliness of the store, especially the bathrooms.

Store Stock

Generally well-stocked with a good variety of products, though some customers noted issues with specific items being expired or not fresh.

Pricing

Perceived as overpriced by many customers, although some appreciate the sales and deals available.
  • JC
    James Caruso
    2 days ago
    3.0
    The employee who helped me out was a kind young man, and even followed up with me to see if I found what I was looking for. Five stars. Overall, the vast majority of this jewel had good stock, but there were just some key items that I was looking for That weren’t stocked enough, especially being the fact that they were Thanksgiving traditional items and they were sold out. This is the Saturday just before Thanksgiving. Overall, the store gets 3.75 stars out of five. It’s just a little dated feeling and not as bright and cherry as it can be and seems to be in need of a refreshment.
  • CS
    Christopher Studley
    3 days ago
    5.0
    Employees were very helpful, not at all pretentious. Thank you.
  • MM
    Matt
    Nov 7, 2025
    5.0
    I reached out to Bob in the meat department because my wife and two boys were in the area looking for some snow crab for my eldest sons 16th birthday celebration. Bob was super helpful, asked me how much we needed and told me that he would pull the 4 to 5lbs requested from the cases in the freezer and have the amount ready by the time my wife arrived to the store. She reported a very pleasant experience dealing with Bob and requested that I leave a review about his excellent customer service. We appreciate Bob taking the time to not only assist us on a busy Friday evening as he did so well, but to go above the expected by offering such amazing customer service means so much these days. thank you Bob! We will make a point to be back at your counter sometime soon.
  • SK
    Swati Kharvari
    Oct 30, 2025
    1.0
    Went to get some candy for Halloween..on the shelf price was 4.99. I was charged 7.49..I went to return at customer service employee was very rude.. said come back tmw when it opens..and I asked to call manager he said manager left at 4pm..I need some one from there corporate to call me
  • SB
    Susan Brod
    Oct 7, 2025
    5.0
    I'm terrible with names but the young man at the service desk was awesome this morning. Also, a lady Cathy by the checkout was very helpful. I can honestly say that there is a difference in your staff from night and Day. The girls at the service desk at night or crabby and they don't belong working with people. They have bad attitudes. If they're that measurable they should find a job that they like if they can

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!