Jewel-Osco

4.1
1248 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1069 N Roselle Rd, Hoffman Estates, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 882-3210. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1069 N Roselle Rd, Hoffman Estates, IL
60169, United States

Hours

Reviews

4.1
1,248 reviews
5 stars
637
4 stars
319
3 stars
148
2 stars
46
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with specific employees being called out for their disrespectful treatment of customers.

Cleanliness

Several customers reported poor cleanliness, particularly in the bathrooms, with some describing them as disgusting and unsanitary.

Product Quality

There were complaints about expired or spoiled food items, particularly in the produce and meat sections, raising concerns about the store's quality control.

Store Experience

While some customers appreciated the store's selection and cleanliness, many expressed frustration with long wait times, understaffing, and poor customer service overall.
  • NS
    Nate Sovol
    Jan 5, 2026
    2.0
    Almost everything is overpriced compared to other stores in the area. Stuff on "sale" (BOGO) is more than double the price for the exact same item elsewhere. The shopping isles are very narrow an the overall store feels outdated.
  • MS
    mukesh sharma
    Jan 2, 2026
    1.0
    They have no manners to talk with costumer
  • AS
    Asif Shahbazkhanli
    Dec 15, 2025
    1.0
    Very disturbing experience. At the market, a person who introduced herself as Diana was speaking rudely and disrespectfully to a female customer whose English was weak. She repeatedly told the customer things like “you don’t know English” in a humiliating manner. When someone objected to this behavior, she raised her voice instead of correcting herself. This kind of discriminatory and almost racist attitude toward customers is completely unacceptable. A business should never allow someone with such behavior to interact with customers. Respect and basic human decency should be the minimum standard.
  • NC
    Naomi Cordova
    Dec 5, 2025
    1.0
    If you want to be treated badly, go there. I went in just to pick up my Western Union money, and the women there still treated me like garbage. They’re openly rude, borderline racist, and make it obvious they have zero interest in helping anyone. The way they treat customers is completely unacceptable. And seeing the other reviews, I know I’m not the only one. Rest assured, if anyone asks me where to shop, I will definitely not recommend this place. They should replace their staff or at least teach them basic values and how to treat a customer. Especially WENDY
  • AM
    Alejandra Moreno
    Dec 4, 2025
    5.0
    Me queda Serca y siempre ay muchas ofertas y más aún si usas cupones digitales son muy útiles ahorras bastante

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!