Chipotle Prairie Stone is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and dismissive behavior from staff, with many experiences highlighting poor customer service.
Portion Sizes
Numerous reviews mentioned extremely small portion sizes, with many customers feeling shortchanged on ingredients.
Food Quality
Several customers expressed disappointment with the quality of food, citing issues like undercooked rice, stale chips, and improperly prepared ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a lack of attention to maintaining a sanitary environment.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.
RR
Ralph Ricci
Nov 11, 2025
5.0
Best protein food ever
AP
Amayri Perez
Nov 10, 2025
1.0
I went for lunch to this chipotle I was very excited to get my bowl but when I got to work and open my bowl there was a fly. So thanks to chipotle I didn’t have any lunch. I need my money back and a new bowl.
JM
Jasmine Martin
Oct 31, 2025
5.0
Top tier employees here at this Chipotle! Anastasiya is very sweet and TJ made my day every time I went in. They do a great job and the food is always more than up to par. Thanks for everything 😊
JD
Jacob Devadas
Oct 25, 2025
1.0
All of the meat and cheese for one of my quesadillas had already fallen out. They didn’t decided to make another one???
JS
Jacob Schauer
Oct 18, 2025
1.0
Ordered on the app. Was missing all our sides. Had to go back in multiple times for them to correct my order and the person was not even kind or apologetic about it, disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Prairie Stone, Hoffman Estates?
Chipotle Prairie Stone is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hoffman Estates?
It is located at 4600 Hoffman Blvd, in Poplar Prairie Stone Crossing, Hoffman Estates, IL 60192.
Does Chipotle Prairie Stone offer delivery services?
Yes, they provide delivery services so you can enjoy their food at home or work.
How can I order Chipotle online from the Prairie Stone location?
You can order online via their website at https://order.chipotle.com/ or through their Apple app using https://chipotle.app.link/Carne-Apple.
What type of food and ingredients does Chipotle Prairie Stone focus on?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Are there any meal rewards or loyalty programs available at Chipotle Prairie Stone?
Yes, customers can sign up for Chipotle Rewards to unlock exclusive offers and earn free food.
What are some nearby restaurants I can visit before or after dining at Chipotle Prairie Stone?
Nearby restaurants include Firehouse Subs and Jersey Mike’s Subs for sandwiches, Eshticken Pizza for pizza, and Kyoto Japanese Restaurant for sushi and Japanese cuisine.
Which wellness or fitness centers are close to Chipotle Prairie Stone?
You can visit Stretch Zone for wellness programs, Pure Barre for fitness, or Orangetheory Fitness South Barrington nearby for various workout options.
Are there nearby coffee shops or places for a quick beverage near Chipotle Prairie Stone?
Yes, Starbucks is located nearby, perfect for a coffee break before or after your meal at Chipotle.
Can customers find other essential services close to Chipotle Prairie Stone?
Yes, essential nearby services include T-Mobile for mobile phones, Citibank for banking, and PetSmart Grooming for pet services.