Business Details
About
Mexican Restaurant
Chipotle Prairie Stone is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.7
596 reviews
5 stars
287
4 stars
109
3 stars
55
2 stars
36
1 star
109
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about extremely small portion sizes, often feeling shortchanged compared to other locations.
Service Quality
Many reviews highlighted rude or inattentive staff, with several customers reporting negative interactions and poor service.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and a lack of attention to sanitation.
Food Quality
Several reviews mentioned issues with food quality, including overcooked, cold, or improperly prepared items.
Order Accuracy
Customers frequently reported receiving incorrect orders or missing items, leading to frustration and disappointment.
- CCChase ChaidezDec 30, 20251.0If i were given the choice to give this place 0 stars i would. The main problems of concern would have to how small the portions that were put in my bowl and how small the burritos were. Not to mention when me and my family went inside the place, we were all going to order a chicken burrito and chicken bowl but unfortunately there was NO CHICKEN so we forced to order their other un flavorful foods. One more thing that was disappointing was the fact that they were still open for another 4 hours but all their chairs were up and they had already started cleaning the place. Food Recommended: The chips and the chips only because their guacamole is disgustingly bad 🤮
- TLTetyana LoveDec 22, 20251.0Real stupid staff. Ordered beef barbacoa, got a veggie bowl instead. I repeated 3 times beef barbacoa, be aware. Verify every order
- SYSarah YangDec 17, 20251.0Horrible. I ordered it with queso and they didn’t even add any and gave me practically NO rice and like half a scoop of rice corn and cheese. Could literally see the bottom of them bowl. HORRIBLE
- NNNruiz8479Dec 17, 20251.0I usually enjoy Chipotle, but this visit was very disappointing. The cleanliness of the restaurant was noticeably lacking, and I honestly should have walked away once I saw that. Unfortunately, I was hungry and pressed for time, so I went ahead and ordered anyway. As I feared after eating the food I ended up feeling unwell (I’ll spare you the details). This experience has made me question the food handling and sanitation at this location. I hope management takes this feedback seriously and addresses the cleanliness issues moving forward.
- HDHarper DayDec 16, 20251.0Possibly the worst chipotle I’ve been to. Smallest portions Ive had and the food itself was cold and dry. The guac they offered was already brown. As I was eating I heard multiple complain about portions sizes, it may be time to find some new hires.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Prairie Stone, Hoffman Estates?
Chipotle Prairie Stone is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Hoffman Estates?
It is located at 4600 Hoffman Blvd, in Poplar Prairie Stone Crossing, Hoffman Estates, IL 60192.
Does Chipotle Prairie Stone offer delivery services?
Yes, they provide delivery services so you can enjoy their food at home or work.
How can I order Chipotle online from the Prairie Stone location?
You can order online via their website at https://order.chipotle.com/ or through their Apple app using https://chipotle.app.link/Carne-Apple.
What type of food and ingredients does Chipotle Prairie Stone focus on?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Are there any meal rewards or loyalty programs available at Chipotle Prairie Stone?
Yes, customers can sign up for Chipotle Rewards to unlock exclusive offers and earn free food.
What are some nearby restaurants I can visit before or after dining at Chipotle Prairie Stone?
Nearby restaurants include Firehouse Subs and Jersey Mike’s Subs for sandwiches, Eshticken Pizza for pizza, and Kyoto Japanese Restaurant for sushi and Japanese cuisine.
Which wellness or fitness centers are close to Chipotle Prairie Stone?
You can visit Stretch Zone for wellness programs, Pure Barre for fitness, or Orangetheory Fitness South Barrington nearby for various workout options.
Are there nearby coffee shops or places for a quick beverage near Chipotle Prairie Stone?
Yes, Starbucks is located nearby, perfect for a coffee break before or after your meal at Chipotle.
Can customers find other essential services close to Chipotle Prairie Stone?
Yes, essential nearby services include T-Mobile for mobile phones, Citibank for banking, and PetSmart Grooming for pet services.