Business Details
About
Mexican Restaurant
Chipotle Hoffman Estates Golf & Roselle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,358 reviews
5 stars
628
4 stars
294
3 stars
115
2 stars
54
1 star
267
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about significantly reduced portion sizes, often receiving less than expected for their orders.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mismanagement of orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Ingredient Availability
Customers frequently reported that the location was out of key ingredients, leading to dissatisfaction with their meals.
Food Quality
There were multiple complaints about the quality of food, including undercooked rice and poorly prepared items.
- VVV&J'SPrioritycleaning6 days ago1.0The portion of food was terrible and they have the nerve to charge you double if you ask for more protein as if the first portion wasn’t right its just ridiculous
- ASA SinghDec 28, 20251.01. I saw an employee kicking the empty serving containers around onto he floor with his shoe. Not only was this extremely loud, it reflects the hygiene levels at this place! 2. For kiddie bowls, the serving was half sized.
- ASaashu soniDec 15, 20251.0How this big franchise are out of the rice at 9pm !! When chipotle based are rice !!! 15-20 customer went back not having rice !! Very bad management!!!
- MBMonika BaclaDec 15, 20251.0**Update**Corporate also doesn't care. Just the generic "sorry, we'll bring this up to the store." 🙄 Scraps for a meal. I've been going to this location for years and I am absolutely disgusted with the portion sizes. They give you half of what they normally do, maybe even less than that. Asked for double cheese and rice and this has to be the lightest portion I've ever had. Barely any cheese and probably a normal spoon of rice, maybe a little less. Corporate greed at its finest. Won't be surprised if this location closes. Don't bother coming here, you'll be hungry and mad.
- MZMel Z.Dec 2, 20251.0I placed an order through the mobile app and it automatically selected this location. I got 3 entrees and 2 bags of chips. Total was $70! One bowl—I didn’t get my free guac and was missing fajitas. I paid for double chicken on 2 other bowls and that definitely wasn’t added. The pepper app didn’t allow me to input everything that was missing either. Is there no quality checks??!? This location is absolute trash 😡
Frequently Asked Questions About Chipotle Mexican Grill
What are the standard operating hours for Chipotle Mexican Grill in Hoffman Estates Golf & Roselle?
Chipotle Mexican Grill in Hoffman Estates Golf & Roselle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Hoffman Estates?
It is located at 15 E Golf Rd, on the southeast corner of the intersection next to Sprint in Hoffman Estates, IL 60169.
What type of food is served at Chipotle Mexican Grill in Hoffman Estates?
They serve customizable menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Can I order Chipotle online or via an app for this location?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Is this Chipotle location welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers.
What are some nearby places where I can go after visiting Chipotle Mexican Grill?
Nearby places include Wingstop for chicken meals, Shelby's café for coffee, and Denny's restaurant for diner-style food, perfect if you want to explore different dining options.
Are there any retail stores near Chipotle Mexican Grill in Hoffman Estates?
Yes, nearby retail stores include Mattress Firm and American Mattress for furniture and bedding needs.
What mobile phone stores are close to Chipotle Mexican Grill in Hoffman Estates?
Nearby mobile phone stores include T-Mobile and AT&T Schaumburg, which can be convenient for phone-related needs before or after your meal.
How can I contact Chipotle Mexican Grill in Hoffman Estates for inquiries or catering?
You can contact them via phone at +1 630-439-1610 or email at il.1622.hoffman@chipotle.com for any inquiries or to arrange catering services.