Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.6
1,661 reviews
5 stars
678
4 stars
344
3 stars
205
2 stars
113
1 star
321
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was cold, poorly prepared, or of low quality, with specific complaints about wings being small and overcooked.
Service Issues
Numerous reviews highlighted slow service, mistakes with orders, and inattentive staff, leading to a frustrating dining experience for many.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms, which detracted from their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and attentiveness, indicating that service quality can vary.
- NBNora BustosJan 4, 20261.0I order for pick up and they give me incorrect order . And bad service from the manager
- JEJulie EdwardsDec 29, 20251.0Not happy at all my husband and I normally dine in and have an amazing time but the weather wasn’t the best so we decided to order to go little did I realize that using the points I earned spending money here would result in us getting half ass nachos that were cold upon pick up I am very disappointed
- GGGDec 27, 20251.0I feel bad for the worker that was serving us , he was super nice. The wings were pour quality & cold. Literally so cold I could have left them on my counter over night and I would have got the same product. The same worker has been sweeping the same section of floor next to me 5 feet by 5 feet for over 45 minutes. Our took over a hour to come out of the kitchen. The building is nasty by all means. Restroom is disgusting. This building should be demolished and something new put in total waste of retail space.
- GAGeovany AriasDec 21, 20251.0I went here last weekend for a family dinner but was very disappointed with the quality of the food , my wife ordered the garlic boneless wings and they were cold and hard to chew she mentioned they tasted like when you reheat air fried nuggets . And I was disappointed with the new Philly steak sandwich for 14.99$ not so worth it . It wasn’t totally crowded and took 2 waitresses about 15 minutes to ask me for drinks but prior to that she was just chatting up with the cashier guy . Should’ve never went back to give them a second chance
- KCKathleen CobiDec 13, 20252.0Service was fair. The waitress asked if we wanted water then never returned with it until we were almost ready to leave. The large strawberry lemonade was delicious but extremely overpriced at $4.49, more than half a glass of ice remained after I slowly sipped it. I ordered a bbq chicken salad which I always remembered as a meal & what a deal. That is not the case these days. The chicken is no longer sliced fried tenders or fresh grated cheese not to mention crisp lettuce. It was a wilted bowl of sloppy lettuce and thin strips of wet bbq chicken. RIP OFF!! Please switch back to your old salads with fried chicken tender and fresh ingredients. Sadly, I didn’t take a picture.
Frequently Asked Questions About Buffalo Wild Wings
What is the address of Buffalo Wild Wings in Hoffman Estates?
Buffalo Wild Wings is located at 2540 New Sutton Road, Hoffman Estates, IL 60192.
What types of food does Buffalo Wild Wings offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the opening hours of Buffalo Wild Wings in Hoffman Estates?
The restaurant is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.
Is Buffalo Wild Wings in Hoffman Estates open on Sundays?
Yes, it is open on Sundays from 11:00 AM to midnight.
How can I contact Buffalo Wild Wings in Hoffman Estates by phone?
You can reach Buffalo Wild Wings at +1 847-645-0333.
What type of establishment is Buffalo Wild Wings in Hoffman Estates?
It is a chicken wings restaurant, sports bar, and takeout restaurant.
What nearby restaurants are close to Buffalo Wild Wings on New Sutton Road?
Nearby restaurants include Denny's, Firehouse Subs, Jersey Mike's Subs, Kyoto Japanese Restaurant, Chipotle Mexican Grill, Eshticken Pizza, Burnt Pizza Co., and I Smell Bacon BBQ.
Are there nearby places to relax or get a massage near Buffalo Wild Wings?
Yes, nearby you can find Hand & Stone Massage and Facial Spa and LightRx, which offer massage and spa services.
Can I find a coffee shop near Buffalo Wild Wings?
Yes, Starbucks is located close by for coffee and drinks.
What stores or shops are near Buffalo Wild Wings in Hoffman Estates?
Nearby stores include Mattress Firm, Sleep Number, Great Clips, T-Mobile, PetSmart, Old Navy, Dollar Tree, Burlington, and Five Below.