Dunkin'

3.7
426 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hodgkins, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9400 Joliet Rd, Hodgkins, IL
60525, United States

Hours

Reviews

3.7
426 reviews
5 stars
205
4 stars
73
3 stars
35
2 stars
21
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and poor handling of customer requests.

Food Quality

Several customers complained about the quality of food, including cold and stale items.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.

Cleanliness

There were serious concerns about cleanliness, including reports of unsanitary conditions in food preparation areas.
  • BO
    benito ochoa
    Oct 8, 2025
    5.0
    Always fast!!! Keep up the good work.
  • VJ
    Vinnie Nguyen Jr.
    Oct 8, 2025
    1.0
    i dont know if they were running low on hash browns but i got 4 and they were soggy my coffee was watered down as well
  • JJ
    justice
    Sep 23, 2025
    1.0
    Hates first responders, especially overnight… denied us coffee because we had to walk to the window bc our ambulance couldn’t fit in drive thru
  • JJ
    juanawera0412
    Aug 12, 2025
    1.0
    The rude lady had an attitude because she had to correct my order from 4 caramel to 3 caramel. It was not a big deal. For her it seemed like an impossible thing to correct.
  • MK
    Marija Kaljevic
    Jul 9, 2025
    1.0
    The staff at this Dunkin’ is constantly yelling behind the counter, creating a really uncomfortable atmosphere for customers. It feels like they have no interest in providing good service, no greeting, no courtesy…Their behavior is unprofessional and honestly frustrating. Definitely not the kind of place you want to start your morning. Indian woman so unkind and even on her face you can see that you are not welcome in there.

Frequently Asked Questions About Dunkin'

What are the holiday specials available at Dunkin' in Hodgkins, IL?

Dunkin' in Hodgkins offers holiday specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours of Dunkin' in Hodgkins, IL?

This Dunkin' location is open 24 hours a day, seven days a week, providing service around the clock.