Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and lack of attention.
Cleanliness
The restaurant was often described as clean, but some customers reported unsanitary conditions and dirty tables.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
Service Speed
Several reviews mentioned slow service, particularly during busy times, leading to long wait times.
FM
Fahiem Mseitef
Dec 15, 2025
1.0
Worst experience I’ve ever had. Ordered a steak egg cheese bagel and instead got bacon. It’s against my religion to eat pork and when I called to get it fixed they refused. I would put 0 stars if it would let me. No wonder people are no longer going to McDonald’s anymore. I got 3 times a week and not first time, but will be the last since they won’t fix it.
PM
Pete Medrano
Nov 21, 2025
4.0
no playscape
DH
D'Glester Hardunkichud
Nov 10, 2025
5.0
Clean
CG
Citlaly Gamez
Oct 12, 2025
2.0
I came to this location and for whatever reason they couldn’t take my code from my app. I was like ok I’m fine not using the app. Then ordered 3 specific items to play the game. Two out of the three items didn’t have playing stickers. I didn’t notice until I got to work. Called the location explained what happened and the manager Petra was very nice and even willing to give me a free meal. I said thank you but no need, I just would like the stickers. Told her I would come in the next day. Today I came in asking for her and she wasn’t there so I asked to speak to any manager. I came in very polite and started to explain the situation again to her cuts me off and tells me not all items have the stickers. I told her I understood that but the items I chose did and she asked me what did I have. Before I can finish explaining she walks away, doesn’t say anything. Gives the stickers to an employee to give to me. Never apologize for the inconvenience. I understand if I was a raging customer, but I was simply asking for something I had purchased. I wouldn’t be there if the stickers were on the items.
MG
M G
Oct 5, 2025
1.0
You can really feel the invisible discrimination sometimes.
Today my kid wanted the Happy Meal toy, so we ordered a kid’s meal here.
They forgot to give the sauce for the chicken nuggets.
When I went to ask for it, a white staff member came over, looked at us, and said:
“You didn’t buy nuggets.”
We explained that the kid’s meal includes 6 nuggets.
He said, “Okay, fine. I can give you one sauce at most.”
Technically, he didn’t say anything wrong.
But that tone, that expression, that attitude — it was just uncomfortable.
You can’t even point out exactly what’s wrong,
but it makes you feel unwelcome.
Very disappointing experience.
I really hope this location can treat every customer with the same respect.
What are the regular opening hours for this McDonald's location?
The McDonald's at 935 N York Rd, Hinsdale, IL is open from 5:00 AM to 10:00 PM Monday through Thursday, with extended hours until 11:00 PM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru operating hours at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's offer delivery services? If so, what are the delivery hours?
Yes, McDonald's offers delivery every day from 6:30 AM to 11:00 PM.
What delivery options are available at this McDonald's location?
Available delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald’s location have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
What kinds of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby medical facilities are close to this McDonald's?
Nearby medical facilities include Brian Schuster, PA-C, Burt & Will Plastic Surgery and Laser Centre, Smith-Perry Eye Center, Suburban Primary Care, Weller Dental, Hinsdale Dentist - Adam R. Winckler, DDS, Neurological Care Specialists, and Hinsdale Surgical Center, which may be convenient for visitors to combine their visits.
Are there any nearby shopping or liquor stores close to McDonald’s?
Yes, SavWay Fine Wines & Spirits is a nearby liquor store where you can shop for drinks if you visit McDonald's in the area.
Which nearby financial services are convenient for McDonald’s customers?
PNC Bank and Edward Jones financial advisors (Jill McCormick and Patrick Terrazzano, CFP®) are nearby financial service providers that customers can visit before or after dining at McDonald's.