Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed experiences with staff; some customers praised friendly service while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant is generally described as clean, but some customers reported issues with cleanliness and maintenance.
Atmosphere
The location is noted for its appealing design and atmosphere, but some customers felt unwelcome due to staff attitudes.
PM
Pete Medrano
3 days ago
4.0
no playscape
DH
D'Glester Hardunkichud
Nov 10, 2025
5.0
Clean
CG
Citlaly Gamez
Oct 12, 2025
2.0
I came to this location and for whatever reason they couldn’t take my code from my app. I was like ok I’m fine not using the app. Then ordered 3 specific items to play the game. Two out of the three items didn’t have playing stickers. I didn’t notice until I got to work. Called the location explained what happened and the manager Petra was very nice and even willing to give me a free meal. I said thank you but no need, I just would like the stickers. Told her I would come in the next day. Today I came in asking for her and she wasn’t there so I asked to speak to any manager. I came in very polite and started to explain the situation again to her cuts me off and tells me not all items have the stickers. I told her I understood that but the items I chose did and she asked me what did I have. Before I can finish explaining she walks away, doesn’t say anything. Gives the stickers to an employee to give to me. Never apologize for the inconvenience. I understand if I was a raging customer, but I was simply asking for something I had purchased. I wouldn’t be there if the stickers were on the items.
MG
M G
Oct 5, 2025
1.0
You can really feel the invisible discrimination sometimes.
Today my kid wanted the Happy Meal toy, so we ordered a kid’s meal here.
They forgot to give the sauce for the chicken nuggets.
When I went to ask for it, a white staff member came over, looked at us, and said:
“You didn’t buy nuggets.”
We explained that the kid’s meal includes 6 nuggets.
He said, “Okay, fine. I can give you one sauce at most.”
Technically, he didn’t say anything wrong.
But that tone, that expression, that attitude — it was just uncomfortable.
You can’t even point out exactly what’s wrong,
but it makes you feel unwelcome.
Very disappointing experience.
I really hope this location can treat every customer with the same respect.
What are the regular opening hours for this McDonald's location?
The McDonald's at 935 N York Rd, Hinsdale, IL is open from 5:00 AM to 10:00 PM Monday through Thursday, with extended hours until 11:00 PM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru operating hours at this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's offer delivery services? If so, what are the delivery hours?
Yes, McDonald's offers delivery every day from 6:30 AM to 11:00 PM.
What delivery options are available at this McDonald's location?
Available delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald’s location have a drive-thru?
Yes, this location has a drive-thru service for your convenience.
What kinds of services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby medical facilities are close to this McDonald's?
Nearby medical facilities include Brian Schuster, PA-C, Burt & Will Plastic Surgery and Laser Centre, Smith-Perry Eye Center, Suburban Primary Care, Weller Dental, Hinsdale Dentist - Adam R. Winckler, DDS, Neurological Care Specialists, and Hinsdale Surgical Center, which may be convenient for visitors to combine their visits.
Are there any nearby shopping or liquor stores close to McDonald’s?
Yes, SavWay Fine Wines & Spirits is a nearby liquor store where you can shop for drinks if you visit McDonald's in the area.
Which nearby financial services are convenient for McDonald’s customers?
PNC Bank and Edward Jones financial advisors (Jill McCormick and Patrick Terrazzano, CFP®) are nearby financial service providers that customers can visit before or after dining at McDonald's.