McDonald's

3.9
1059 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
935 N York Rd, Hinsdale, IL
60521, United States

Hours

Reviews

3.9
1,059 reviews
5 stars
516
4 stars
225
3 stars
137
2 stars
60
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant is generally described as clean, but some customers reported issues with cleanliness and maintenance.

Atmosphere

The location is noted for its appealing design and atmosphere, but some customers felt unwelcome due to staff attitudes.
  • PM
    Pete Medrano
    3 days ago
    4.0
    no playscape
  • DH
    D'Glester Hardunkichud
    Nov 10, 2025
    5.0
    Clean
  • CG
    Citlaly Gamez
    Oct 12, 2025
    2.0
    I came to this location and for whatever reason they couldn’t take my code from my app. I was like ok I’m fine not using the app. Then ordered 3 specific items to play the game. Two out of the three items didn’t have playing stickers. I didn’t notice until I got to work. Called the location explained what happened and the manager Petra was very nice and even willing to give me a free meal. I said thank you but no need, I just would like the stickers. Told her I would come in the next day. Today I came in asking for her and she wasn’t there so I asked to speak to any manager. I came in very polite and started to explain the situation again to her cuts me off and tells me not all items have the stickers. I told her I understood that but the items I chose did and she asked me what did I have. Before I can finish explaining she walks away, doesn’t say anything. Gives the stickers to an employee to give to me. Never apologize for the inconvenience. I understand if I was a raging customer, but I was simply asking for something I had purchased. I wouldn’t be there if the stickers were on the items.
  • MG
    M G
    Oct 5, 2025
    1.0
    You can really feel the invisible discrimination sometimes. Today my kid wanted the Happy Meal toy, so we ordered a kid’s meal here. They forgot to give the sauce for the chicken nuggets. When I went to ask for it, a white staff member came over, looked at us, and said: “You didn’t buy nuggets.” We explained that the kid’s meal includes 6 nuggets. He said, “Okay, fine. I can give you one sauce at most.” Technically, he didn’t say anything wrong. But that tone, that expression, that attitude — it was just uncomfortable. You can’t even point out exactly what’s wrong, but it makes you feel unwelcome. Very disappointing experience. I really hope this location can treat every customer with the same respect.
  • EE
    Explicit
    Sep 3, 2025
    1.0
    28 cents for syrup is crazy lmao

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

The McDonald's at 935 N York Rd, Hinsdale, IL is open from 5:00 AM to 10:00 PM Monday through Thursday, with extended hours until 11:00 PM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru operating hours at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.