McDonald's

3.9
1060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
935 N York Rd, Hinsdale, IL
60521, United States

Hours

Reviews

3.9
1,060 reviews
5 stars
515
4 stars
226
3 stars
137
2 stars
60
1 star
122

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and lack of attention.

Cleanliness

The restaurant was often described as clean, but some customers reported unsanitary conditions and dirty tables.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.

Service Speed

Several reviews mentioned slow service, particularly during busy times, leading to long wait times.
  • FM
    Fahiem Mseitef
    Dec 15, 2025
    1.0
    Worst experience I’ve ever had. Ordered a steak egg cheese bagel and instead got bacon. It’s against my religion to eat pork and when I called to get it fixed they refused. I would put 0 stars if it would let me. No wonder people are no longer going to McDonald’s anymore. I got 3 times a week and not first time, but will be the last since they won’t fix it.
  • PM
    Pete Medrano
    Nov 21, 2025
    4.0
    no playscape
  • DH
    D'Glester Hardunkichud
    Nov 10, 2025
    5.0
    Clean
  • CG
    Citlaly Gamez
    Oct 12, 2025
    2.0
    I came to this location and for whatever reason they couldn’t take my code from my app. I was like ok I’m fine not using the app. Then ordered 3 specific items to play the game. Two out of the three items didn’t have playing stickers. I didn’t notice until I got to work. Called the location explained what happened and the manager Petra was very nice and even willing to give me a free meal. I said thank you but no need, I just would like the stickers. Told her I would come in the next day. Today I came in asking for her and she wasn’t there so I asked to speak to any manager. I came in very polite and started to explain the situation again to her cuts me off and tells me not all items have the stickers. I told her I understood that but the items I chose did and she asked me what did I have. Before I can finish explaining she walks away, doesn’t say anything. Gives the stickers to an employee to give to me. Never apologize for the inconvenience. I understand if I was a raging customer, but I was simply asking for something I had purchased. I wouldn’t be there if the stickers were on the items.
  • MG
    M G
    Oct 5, 2025
    1.0
    You can really feel the invisible discrimination sometimes. Today my kid wanted the Happy Meal toy, so we ordered a kid’s meal here. They forgot to give the sauce for the chicken nuggets. When I went to ask for it, a white staff member came over, looked at us, and said: “You didn’t buy nuggets.” We explained that the kid’s meal includes 6 nuggets. He said, “Okay, fine. I can give you one sauce at most.” Technically, he didn’t say anything wrong. But that tone, that expression, that attitude — it was just uncomfortable. You can’t even point out exactly what’s wrong, but it makes you feel unwelcome. Very disappointing experience. I really hope this location can treat every customer with the same respect.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

The McDonald's at 935 N York Rd, Hinsdale, IL is open from 5:00 AM to 10:00 PM Monday through Thursday, with extended hours until 11:00 PM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru operating hours at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.