Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.
Food Quality
Mixed reviews on food quality; some customers received cold or reheated food, while others praised the freshness and taste.
Customer Service
Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or dismissive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or substitutions that were not communicated.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and poor bathroom conditions.
VD
Var D
Oct 14, 2025
3.0
Wendy's is Wendy's. They were a treat in the 80's and 90's.
Watch your receipt at this location. They overcharged my card once and they like to say the receipt machine is not working or can't print out.
AB
Alex B
Sep 28, 2025
5.0
I rarely ever leave reviews but I have to. Whoever made my spicy chicken sandwich at 12:30am-12:40am, THATS HOW ITS DONE!
My sandwich was HOT! Not lukewarm or cold but juicy and hot. Every time I stop by this place in the afternoon it’s usually hit or miss but the night staff was cooking here. Quick, accurate, and just how Wendy’s use to be. Definitely coming back if my food is gonna be like this.
HW
Harriet Washburn
Sep 8, 2025
3.0
This location no longer serves chili. Huge disappointment
KK
kelly kolodziejczak
Aug 10, 2025
1.0
Please tell me how you run a restaurant with only three people inside during a huge rush. Tell me how does that make sense? How is your staff? So rude in your food so disgusting yet you think you could charge people whatever you want stay away from this place at all cost.
DG
Dj Gordon
Aug 9, 2025
5.0
They take care of their customers very well they don’t yell or get mad they are very clean and the food was made with care and tasted very good by far the best wendy’s i have ever been to
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hillside, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hillside, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 547-7847.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Roosevelt, 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Hillside, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 4116 W Roosevelt Road, Hillside, IL?
The drive-thru is open daily from 6:30 AM to 3:00 AM.
Is the Wendy's at 4116 W Roosevelt Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery or takeout at this location?
Yes, both delivery and takeout are available. You can order through Wendy's app or order.wendys.com and select this location.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (708) 547-7847 or reach the Customer Care team via their Contact page or phone at 888-624-8140.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com, the mobile app, or in the restaurant.
Are there other dining options near Wendy's at 4116 W Roosevelt Road?
Yes, nearby options include Banquets by Chickies (pizza), Emilio's Tapas Bar (Spanish cuisine), The Original Chickies Beef & Banquet (hot dogs), McDonald's (burgers), and IHOP (breakfast and brunch). Customers can explore these for varied dining experiences before or after visiting Wendy's.
What automotive services are available near this Wendy's location?
Nearby automotive options include APEX Speed & Performance, Lube Pro's, Route 38 Oil and Lube, and Rios Auto Service. These can be convenient for customers needing vehicle repairs or oil changes while visiting Wendy's.
Are there any public or government services close to Wendy's in Hillside, IL?
Yes, the Hillside Department of Homeland Security & Emergency Management and the Illinois Department of Transportation - Hillside Maintenance Yard are nearby, providing local services and safety resources.