Wendy's

3.6
1454 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4116 W Roosevelt Road, Hillside, IL
60162, United States

Hours

Reviews

3.6
1,454 reviews
5 stars
527
4 stars
323
3 stars
273
2 stars
103
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff friendliness while others report rudeness and poor management.

Food Quality

Customers frequently mention issues with food quality, including cold or reheated items, incorrect orders, and missing ingredients.

Speed of Service

Many reviews highlight slow service times, particularly in the drive-thru, with some customers experiencing long waits for their orders.

Cleanliness

Several reviews point out cleanliness issues within the restaurant, including dirty floors and poor bathroom conditions.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.
  • FG
    Federico Gauto
    1 day ago
    5.0
    Friendly
  • DJ
    Diego Jeronimo
    Jan 5, 2026
    3.0
    Monday January 5th 12:50 AM Just tried to pull in the drive thru and they said Mobile Orders only Wondering if this is some new policy they got going on or something cause this is a first for me but anyways I quickly took my business elsewhere
  • BG
    B g
    Dec 30, 2025
    5.0
    Super 👌
  • QJ
    Quincy Johnson
    Nov 27, 2025
    5.0
    GREAT CUSTOMER SERVICE AND GREAT SELECTION OF MENU ITEMS!
  • VD
    Var D
    Oct 14, 2025
    3.0
    Wendy's is Wendy's. They were a treat in the 80's and 90's. Watch your receipt at this location. They overcharged my card once and they like to say the receipt machine is not working or can't print out.

Frequently Asked Questions About Wendy's

Is Roosevelt, 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 4116 W Roosevelt Road, Hillside, IL?

The drive-thru is open daily from 6:30 AM to 3:00 AM.