Wendy's

3.6
1449 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4116 W Roosevelt Road, Hillside, IL
60162, United States

Hours

Reviews

3.6
1,449 reviews
5 stars
523
4 stars
323
3 stars
271
2 stars
103
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.

Food Quality

Mixed reviews on food quality; some customers received cold or reheated food, while others praised the freshness and taste.

Customer Service

Customer service was inconsistent, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or substitutions that were not communicated.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and poor bathroom conditions.
  • VD
    Var D
    Oct 14, 2025
    3.0
    Wendy's is Wendy's. They were a treat in the 80's and 90's. Watch your receipt at this location. They overcharged my card once and they like to say the receipt machine is not working or can't print out.
  • AB
    Alex B
    Sep 28, 2025
    5.0
    I rarely ever leave reviews but I have to. Whoever made my spicy chicken sandwich at 12:30am-12:40am, THATS HOW ITS DONE! My sandwich was HOT! Not lukewarm or cold but juicy and hot. Every time I stop by this place in the afternoon it’s usually hit or miss but the night staff was cooking here. Quick, accurate, and just how Wendy’s use to be. Definitely coming back if my food is gonna be like this.
  • HW
    Harriet Washburn
    Sep 8, 2025
    3.0
    This location no longer serves chili. Huge disappointment
  • KK
    kelly kolodziejczak
    Aug 10, 2025
    1.0
    Please tell me how you run a restaurant with only three people inside during a huge rush. Tell me how does that make sense? How is your staff? So rude in your food so disgusting yet you think you could charge people whatever you want stay away from this place at all cost.
  • DG
    Dj Gordon
    Aug 9, 2025
    5.0
    They take care of their customers very well they don’t yell or get mad they are very clean and the food was made with care and tasted very good by far the best wendy’s i have ever been to

Frequently Asked Questions About Wendy's

Is Roosevelt, 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.