Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor service.
Food Quality
Food quality is inconsistent, with reports of cold, reheated, or old food, but some customers enjoyed fresh and hot meals.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.
Order Accuracy
Numerous reviews mention issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted cleanliness issues, including dirty floors and poor bathroom conditions.
MB
Michael Brainer
2 days ago
1.0
Very slow service.
JC
John Coffey
Feb 3, 2026
5.0
Pay attention to the orders!
FG
Federico Gauto
Jan 11, 2026
5.0
Friendly
DJ
Diego Jeronimo
Jan 5, 2026
3.0
Monday January 5th 12:50 AM
Just tried to pull in the drive thru and they said Mobile Orders only
Wondering if this is some new policy they got going on or something cause this is a first for me but anyways I quickly took my business elsewhere
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 4116 W Roosevelt Road, Hillside, IL?
The drive-thru is open daily from 6:30 AM to 3:00 AM.
Is the Wendy's at 4116 W Roosevelt Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery or takeout at this location?
Yes, both delivery and takeout are available. You can order through Wendy's app or order.wendys.com and select this location.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (708) 547-7847 or reach the Customer Care team via their Contact page or phone at 888-624-8140.
Where can I find Wendy's menu and nutritional information?
Menu pricing and nutrition details are available on order.wendys.com, the mobile app, or in the restaurant.
Are there other dining options near Wendy's at 4116 W Roosevelt Road?
Yes, nearby options include Banquets by Chickies (pizza), Emilio's Tapas Bar (Spanish cuisine), The Original Chickies Beef & Banquet (hot dogs), McDonald's (burgers), and IHOP (breakfast and brunch). Customers can explore these for varied dining experiences before or after visiting Wendy's.
What automotive services are available near this Wendy's location?
Nearby automotive options include APEX Speed & Performance, Lube Pro's, Route 38 Oil and Lube, and Rios Auto Service. These can be convenient for customers needing vehicle repairs or oil changes while visiting Wendy's.
Are there any public or government services close to Wendy's in Hillside, IL?
Yes, the Hillside Department of Homeland Security & Emergency Management and the Illinois Department of Transportation - Hillside Maintenance Yard are nearby, providing local services and safety resources.
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