Dunkin'

3.3
255 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hillside, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
335 S. Wolf Road, Hillside, IL
60162, United States

Hours

Reviews

3.3
255 reviews
5 stars
106
4 stars
36
3 stars
18
2 stars
17
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and slow service.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including reports of rat infestations and dirty food preparation areas.

Staff Attitude

While some customers praised individual employees for their friendliness, many others noted a general lack of courtesy and professionalism among the staff.

Order Accuracy

There were consistent complaints about incorrect orders and poor food quality, leading to customer dissatisfaction.

Management Issues

Several reviews indicated poor management practices, including inadequate training of staff and failure to address customer complaints.
  • ZJ
    Zach Jens
    Dec 27, 2025
    5.0
    Always nice and welcoming, my go to Dunkin’ Donuts.
  • KG
    Kavita Ghai
    Dec 26, 2025
    5.0
    My fav Dunkin, Yasmin and Luis are so helpful and they always get My order perfectly. Best Dunkin ever!
  • VT
    valentina torrealba
    Dec 26, 2025
    1.0
    Acabo de pedir mi café les recalqué varias veces 1 sola porción de vainilla no ellas hacen los que les da la gana como que si las pagaran son ellas me dieron la peor bomba de azúcar la tuve que tirar porque todo lo hacen de mala gana pésimo servicio de verdad
  • RB
    Ryan Belgon
    Dec 12, 2025
    5.0
    Never have an issue at this location and if I do they fix it
  • CG
    Celine Garcia
    Dec 5, 2025
    5.0
    Great service! Girl in the front was very kind and had great costumer service. Food was perfect!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Hillside, IL?

Dunkin' in Hillside, IL is open Monday through Saturday from 5:00 AM to 5:00 PM, and on Sunday from 5:00 AM to 2:00 PM.

What holiday drinks are currently available at Dunkin' Hillside?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.