Dunkin'

3.3
250 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hillside, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
335 S. Wolf Road, Hillside, IL
60162, United States

Hours

Reviews

3.3
250 reviews
5 stars
102
4 stars
36
3 stars
18
2 stars
17
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty floors and reports of pests, leading to customer disgust.

Food Quality

Inconsistent food and drink quality was noted, with complaints about stale items and poorly made beverages.

Positive Experiences

Some customers praised specific employees for their friendly service, particularly highlighting a staff member named Jackie.

Management Issues

Many reviews pointed to poor management and training, with calls for better oversight and employee conduct.
  • SM
    Siana M
    2 days ago
    1.0
    There’s a young black woman explaining a racist incident she experienced at this location by the Hispanic employees. If you are African American, please do not patronize this business. It’s extremely sad that in this day and age we have to still deal with these kinds of situations
  • KA
    Kelvin Antoine
    2 days ago
    1.0
    If you’re black, please do not visit this location. A neighbor of mine had a terrible experience at this location, she’s a young black woman and I think it’s wrong. Something needs to be done about it
  • JL
    jordan losoya
    Oct 25, 2025
    5.0
    great service, great atmosphere, great food & great drinks!! my fiancé & i went through the drive thru, yasmin & maria were both very sweet and kind to us! they gave us extra munchkins for free!! ☺️☺️
  • EC
    Ericka Carrion
    Oct 25, 2025
    1.0
    Desagradable pedí un croissant en el drive thru cuando voy a pagar todo bien y luego resulta que no tienen si no tienen porque me cobraron ahora tengo que esperar 3 días por mi dinero no es mucho pero como quiera es una pérdida de tiempo y todo por errores de ellos así que no volveré aparte de eso todavía se enojan en vez de pedir disculpas por sus errores
  • IY
    Iloveicebearsytb YT
    Oct 20, 2025
    1.0
    Went in Saturday placed a $6 meal order eat in . Saw a black employee go to the bathroom several times and not once wash her hands. Disgusting. On top of that was extremely rude. And made a mess every time she prepared a drink and didn't even bother to clean up after herself went directly to her phone. I am disgusted by her performance

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Hillside, IL?

Dunkin' in Hillside, IL is open Monday through Saturday from 5:00 AM to 5:00 PM, and on Sunday from 5:00 AM to 2:00 PM.

What holiday drinks are currently available at Dunkin' Hillside?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.