Domino's Pizza

Reviews

• KD

  Kyle Dillman

  Nov 11, 2025
  2.0
  My beef is less with this particular Domino's and more with their business practices and technology in general. We ordered a pizza through the app on what we knew would be a busy night. The tracker shows the pizzas being prepared and then in the oven, so we think everything is good. And then we wait, and wait, and wait, and wait, and give up and air fry chicken and French fries for the kids, and wait, and wait, and then our friends leave, and we wait some more, and then 3 hours after the originally-estimated delivery time, the pizza shows up. I should note that there is no way to cancel the order once placed as that is not a feature of the app and nobody answers the phone. So now we have pizza for 7 delivered after most people have gone home and are in bed. Just deny the order if you're too busy, or provide a somewhat accurate delivery estimate so that I can make a decision to order from you or somewhere else. Because congrats, you got this order from me at the expense of ever ordering from Domino's again. Once again, I don't fault the workers, I'm certain they were put into an impossible situation by their corporate policies, but I can't leave a review for Domino's corporate, so here I am.
• DN

  D.M. Nielsen

  Oct 31, 2025
  1.0
  We placed an order for two large pizzas and an order of breadsticks at 4:15 p.m. When the food hadn’t arrived by 5:30 p.m., we called and were assured by a staff member that it was “in the oven.” Another hour passed with no delivery, so we called again and received the same response. This pattern repeated over the next two hours — each time we called, we were told our order was “in the oven.” After four hours, I requested to speak with a manager. I was told it might be a minute or two before someone could take my call, and the phone was set down on the counter. After fifteen minutes of listening to background noise with no response, we decided to drive to Domino’s to resolve the issue in person. When I arrived, the phone line was still open — my call had been ignored the entire time. I politely asked to speak to a manager, and the employee at the counter asked three different people, all of whom refused. When he finally located our order, he discovered that it had never even been started. This level of disorganization and disregard for customers is simply inexcusable. Mistakes happen, but the repeated dishonesty and lack of accountability displayed here are unacceptable, and the lackadaisical attitude of the managers was inexcusable.
• SS

  Sarah

  Oct 31, 2025
  1.0
  Super slow. I’ve been waiting 2 + hours for a single pizza 😕 yet to receive it.
• MM

  madison

  Oct 31, 2025
  1.0
  didnt even give me the pizza its been 3 hours, app told me it would come in 40min-1hr hasnt even been MADE... the dog is so sad LOOK AT HIM EDIT: we tried calling 3 times and we been put on hold for over 15 minutes and they hung up all times. the dog is even MORE SAD and everyone is starving.
• JB

  Jess B

  Oct 31, 2025
  1.0
  This place is a a food service nightmare! I got pizza and have worked in lots of restaurants. It is REVOLTING that they would allow a piece of cardboard to fall into the food. Not only that but to have that one staff member who was packing up the food not wearing a hat? That DIRECTLY goes against food safety standards. You will not get my business again and I will continue to spread awareness of this issue.

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