Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1305 Mercantile Drive in Highland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect ingredients, and overall dissatisfaction with the meals.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about management, citing a lack of oversight and poor employee performance as contributing factors to their negative experiences.
MH
Mike Hughes
Jan 5, 2026
1.0
This place is literally garbage they continue to mess stuff up idk how they stay in business at 2.7 stars
JL
Jesie Lynn
Dec 28, 2025
1.0
Entire twenty mins I was eating dude who appeared to be the store manager was LOUDLY yelling about a coworker who said they were plastered drunk and didn't come in for their shift literally screaming me and my boyfriend just tossed half our food and left. I remember this place as a kid was great and clean good place to eat but now it's an empty dining room and shitty management
HM
Hunter Marshall
Dec 28, 2025
3.0
Not the best taco bell I have been too but also not the worst. The food is okay but the staff seem friendly, both in dine in and drive through.
EH
Elizabeth Holmes
Dec 22, 2025
5.0
Cleanest fast food restaurant
TM
Tyler Morrow
Nov 29, 2025
1.0
Customer service is trash. They should close the lobby all they care about is the drive thu. Went in there tonight and there was a family ahead of me that said they were at the counter for about 20 min and no one has even acknowledged them. Another family said they had been there over 30 min and didnt even get their full order and was trying to get the rest of their food and no one would help them. They would just ignore them. This place is a joke i left and went to dairy queen
What are the regular operating hours for Taco Bell at 1305 Mercantile Drive in Highland, IL?
Taco Bell is open daily from 10:00 AM to 12:00 AM (midnight).
Does the Taco Bell at 1305 Mercantile Drive offer drive-through service, and what are its hours?
Yes, this Taco Bell location has a drive-through open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday and Saturday from 10:30 AM to 11:00 PM.
What types of payment does Taco Bell at Highland, IL accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Taco Bell food online for pickup at the Highland location?
Yes, you can order ahead online or through the mobile app for pickup at the restaurant.
Does this Taco Bell offer dining in as well as takeout services?
Yes, this location welcomes dine-in customers, has seating, and also offers takeout and drive-through service.
Is Taco Bell at 1305 Mercantile Drive a good spot for families with children?
Yes, the restaurant welcomes families and children and provides a family-friendly environment.
What menu specialties can I expect at Taco Bell Highland?
They specialize in Dollar Cravings, Tacos, Burritos, and Combos, with menu options that include classic tacos, burritos, Breakfast items, and drinks and sweets.
What popular beverage brands are available at this Taco Bell?
Some available beverage brands include Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, and Brisk.
Are there any notable nearby places customers might visit along with Taco Bell at 1305 Mercantile Drive?
Yes, nearby places include the National Bank Loan Production Office for banking needs, KFC if interested in other fast food options, and Dr. John Kleinhoffer Family Eyecare for optometry services, making it convenient to combine errands or visits in this area.
How can I find Taco Bell at 1305 Mercantile Drive when using public transportation or nearby landmarks?
Taco Bell is located near Highland Fire Department Station 2 and the National Bank Loan Production Office, which are recognizable landmarks that can help guide you to the restaurant.