Brand Certified
Taco Bell / KFC
2.7(581 reviews)
Certified by Taco Bell / KFC • Mar 01, 2026
Business Details
1305 Mercantile Drive, Highland, IL
62249, United States
Certified by Taco Bell / KFC • Mar 01, 2026
(618) 654-6451
Certified by Taco Bell / KFC • Mar 01, 2026
https://locations.tacobell.com/il/highland/1305-mercantile-drive.html
Certified by Taco Bell / KFC • Mar 01, 2026
About
Certified by Taco Bell / KFC • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1305 Mercantile Drive in Highland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell / KFC • Mar 01, 2026
Hours
Certified by Taco Bell / KFC • Mar 01, 2026
Reviews
2.7
581 reviews
5 stars
124
4 stars
84
3 stars
86
2 stars
65
1 star
222
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews highlighted poor food quality, including stale ingredients, incorrect orders, and overall dissatisfaction with the meals served.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Management Issues
Many reviews suggested a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- ADAshley DeitersFeb 25, 20262.0You know your taking a chance with fast food but this was not a great experience. Went through drive through for a quick snack before going on a road trip that day. Drive through took forever. Gave us wrong order items at first then seemed upset that they had the wrong stuff for our order. Disappeared from window for quite a while. Came back and shoved our food at us. No thank you, no would you like sauces etc.
- KKKaleFeb 19, 20265.0This place is a no go do not come here they do not take orders and all of the employees are rude and disrespectful the food is just as bad it seems like they care more about smoking weed than helping customers when I asked someone to take my order because I was waiting for 15 minutes and the guy told me to leave he seemed drunk the way he was stumbling around and slurring his words I cannot express enough to NOT COME HERE
- BHBrooke HarrisFeb 17, 20265.0This place is super clean and we get fresh food every time. The workers have great service as well!
- SLSiera LewisFeb 16, 20261.0Always missing Items and Items that do get bagged are poor quality. Unless you like plain Tortillas, I wouldnt buy from here. Employees can be rude too. Definitely needs a new management or people who can do thier job. Photo provided is "suppose" to be a crunch wrap supreme. Definitely isn't.
- TWTJ WilliamsonFeb 2, 20261.0The food sucks and has never been good. i’ve always thought about writing a review but didn’t think it was worth it or necessary, but i’m pretty fed up. everything but one item i ordered was wrong, others just missing. when i went back inside to get it fixed, they said they didn’t serve nacho fries or a beef stacker (which is literally just beef, cheese, and tortilla and i’ve been getting it for years often cold) which is just totally bs. i said “two large nacho fries” so many times and not once was it mentioned that they “don’t serve those here” and if that was the case then tell me that before i pay for it. And now there is nothing i want and have no reason to come back here. this place sucks, the food sucks, and some (not all) of the people are rude. Shoutout to the ginger guy who always takes my order at the counter, he’s really nice and is really good at his job and deserves a raise or sum.
Frequently Asked Questions About Taco Bell / KFC
What are the regular operating hours for Taco Bell at 1305 Mercantile Drive in Highland, IL?
Taco Bell is open daily from 10:00 AM to 12:00 AM (midnight).
Does the Taco Bell at 1305 Mercantile Drive offer drive-through service, and what are its hours?
Yes, this Taco Bell location has a drive-through open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday and Saturday from 10:30 AM to 11:00 PM.
What types of payment does Taco Bell at Highland, IL accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Taco Bell food online for pickup at the Highland location?
Yes, you can order ahead online or through the mobile app for pickup at the restaurant.
Does this Taco Bell offer dining in as well as takeout services?
Yes, this location welcomes dine-in customers, has seating, and also offers takeout and drive-through service.
Is Taco Bell at 1305 Mercantile Drive a good spot for families with children?
Yes, the restaurant welcomes families and children and provides a family-friendly environment.
What menu specialties can I expect at Taco Bell Highland?
They specialize in Dollar Cravings, Tacos, Burritos, and Combos, with menu options that include classic tacos, burritos, Breakfast items, and drinks and sweets.
What popular beverage brands are available at this Taco Bell?
Some available beverage brands include Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, and Brisk.
Are there any notable nearby places customers might visit along with Taco Bell at 1305 Mercantile Drive?
Yes, nearby places include the National Bank Loan Production Office for banking needs, KFC if interested in other fast food options, and Dr. John Kleinhoffer Family Eyecare for optometry services, making it convenient to combine errands or visits in this area.
How can I find Taco Bell at 1305 Mercantile Drive when using public transportation or nearby landmarks?
Taco Bell is located near Highland Fire Department Station 2 and the National Bank Loan Production Office, which are recognizable landmarks that can help guide you to the restaurant.
Brand Certified Facts from Taco Bell / KFC
This information is certified by Taco Bell / KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: