Sonic Drive-In

3.6
530 reviews
Get DirectionsCallWebsite

Business Details

12591 State Route 143, Highland, IL
62249, United States
(618) 651-1265
http://www.sonicdrivein.com/locations/us/il/highland/12591-state-route-143/store-5310
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Highland, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12591 State Route 143 for the ultimate SONIC experience!

Location

Sonic Drive-In
12591 State Route 143, Highland, IL
62249, United States

Hours

Reviews

3.6
530 reviews
5 stars
221
4 stars
124
3 stars
55
2 stars
28
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, often exceeding 30 minutes, with many experiencing incorrect or incomplete orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or not as described.

Staff Performance

While some staff members were praised for their friendliness and helpfulness, many reviews highlighted a lack of training and professionalism among employees.

Cleanliness Concerns

Multiple customers noted unsanitary conditions within the restaurant, including dirty areas and concerns about food safety.

Management Problems

Customers expressed frustration with management's handling of service issues, including unprofessional behavior and inadequate staffing.
  • WL
    Will Lane
    Dec 24, 2025
    1.0
    Looks like they have permanently closed. All Sonic signage removed and the main marquee sign says closed.
  • TF
    Tim Fruend
    Dec 24, 2025
    4.0
    Was there on the 20th of December. I just heard yesterday that this place closed.
  • CL
    Chyanne Lavin
    Oct 31, 2025
    1.0
    Waited 10 mins in the drive thru before someone even took my order waited almost 20 mins to get food after putting it in I can’t say that any time Iv been here in the last 6 months had my food ever been correct… or missing something both took place today with my order.
  • SS
    Sarah
    Sep 12, 2025
    1.0
    If I could give them a zero I would. I ordered ahead and when I got there I put in my stall number and it said some girl was on her way with my order. I waited and she never showed so I pressed the button and they finally came out with my order but it was the wrong sandwich. I tried calling and calling and finally after calling like 15 times they answered and I told them they gave me the wrong burger and they hung up on me.
  • LF
    Love food
    Aug 11, 2025
    1.0
    Horrible. Messed up order and tried to argue and say it was our fault. Horrible service. Will never be coming here again.
Read more reviews on Google