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Domino's Pizza

3.8
(244 reviews)

Business Details

12545 SR 143, Highland, IL
62249, United States
(618) 654-7700
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Highland? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 12545 SR 143 Ste C.

Location

Domino's Pizza
12545 SR 143, Highland, IL
62249, United States

Hours

Reviews

3.8
244 reviews
5 stars
138
4 stars
27
3 stars
19
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for both pickup and delivery, with some orders taking over two hours to arrive.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong toppings, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing undercooked or burnt pizzas and issues with food safety.

Staff Performance

While some customers praised the staff for their friendliness and hard work, others criticized management and reported poor treatment of employees.

Mixed Experiences

Some customers had positive experiences with quick service and good food, but these were overshadowed by the frequency of negative feedback.
  • TG
    That Guy
    4 days ago
    1.0
    They have forgotten my soda the last 5 times I order and when I asked for my money back they told me no and wouldnt bring me a new soda
  • MD
    Mike Dapkus
    Feb 15, 2026
    3.0
    Ordered online for window pickup. Got the notification that it was ready and arrived 10 minutes later. As I sat there waiting at the window, at least 4 employees came near the window and ignored me. I waited nearly 10 minutes for someone to finally open the window.
  • RA
    Robert Anderson
    Jan 18, 2026
    1.0
    Place a order 2 days before hand and even called alil over an hour before coming to pick up to make sure it would be ready and they said it would be ready, get here to pick up and they just started on some of the pizzas. Been waiting roughly 30mins. Worst one I have been to, and the worst customer service, the lady that is working needs to learn some customer service.
  • TK
    Tummala Kavya
    Jan 15, 2026
    1.0
    1 Star – Completely Unacceptable Quality and Carelessness I am writing this review after giving Domino’s way too many chances, and every single time I ended up disappointed. Almost every order has had serious issues, showing a complete lack of quality control and attention to customer instructions. One time, my pizza arrived with raw spinach, as if it wasn’t even cooked. Another time, the pizza was completely burnt, not just overcooked but totally ruined. On another order, I clearly did NOT ask for olives because I absolutely hate them, yet they still added olives anyway. This shows they either don’t read instructions or simply don’t care. The chicken was semi-cooked, which is extremely concerning and unacceptable from a food safety standpoint. On top of that, even basic requests like cutting style are ignored. I specifically asked for a square cut, but they gave me a pie cut, which again proves instructions are ignored. Another major issue is the amount of butter and oil used. There was so much oil and butter on the pizza that it was literally soaked and dripping, making it impossible to eat. The pizza felt greasy, heavy, and completely unappetizing. I had to stop eating because it was overwhelming and unhealthy. I continued ordering only because I have very limited food options nearby, not because the food was ever good. Every time, I hoped it would be better, and every time, it failed. There is no consistency, no care, and no accountability at this location. I usually never leave Google reviews, but after repeated bad experiences, I felt forced to write this. This Domino’s has been nothing but frustrating, disappointing, and careless. Customers deserve at least basic quality and accuracy, and this place does not deliver. I would strongly NOT recommend
  • JD
    Justin Dixon
    Dec 3, 2025
    1.0
    My wife placed a delivery order, the wrong order was delivered. When I called, the “store manager” argued with me saying that what was delivered they hadn’t even made that night, basically accusing me of lying. I told him all I wanted was my daughter’s sandwich delivered like we ordered, but was told that they were too backed up a couldn’t make my order right. How is it your store can mess someone’s order up and not even fix it? I paid for delivery and paid for a sandwich, instead received cinnamon bites, and was basically told to deal with it. Worst customer experience I have ever had, especially from a place myself and my family frequent.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Highland offer?

Domino's offers Specialty Pizzas and the option to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in Highland?

Domino's in Highland is open daily from 10:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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