Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
12613 State Route 143, Highland, IL
62249-1197, United States
Hours
Reviews
3.4
377 reviews
5 stars
156
4 stars
64
3 stars
37
2 stars
31
1 star
89
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
While some reviews praised friendly and helpful staff, others noted poor service and lack of attention from employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and bathrooms.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared food.
Management Changes
Recent management changes received positive feedback, with some customers noting improvements in service and food quality.
- EKEli KehrerOct 25, 20253.0Foods decent but the workers need to turn there headsets up or the owners need to get them new ones but they can never hear what your saying and instead of asking what you said they just put random things on your order
- JDJason DerlethOct 23, 20251.0My chili cheese dog got no cheese and the chili is black
- KKKiram KahnAug 17, 20251.0Buffalo chicken tenders tasted radioactive
- BBBayou BillAug 16, 20252.0it used to be good when they opened… service and quality has taken a major turn.
- JCJana CampbellAug 1, 20253.0Lots of teenagers. Restaurant was dirty. They saw me sweep off a table and someone sent a boy over he sprayed my purse and my drink wet with sanitizer when he cleaned the table next to us. Bathroom was awful with vomit and poop all over the stalls.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Highland, IL?
Dairy Queen Grill & Chill in Highland, IL is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers a drive-thru for customer convenience.
Is the Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, providing booster seats, high chairs, and a wheelchair-accessible environment.
Are there outdoor seating options available?
Yes, Dairy Queen Grill & Chill offers both indoor and outdoor seating for guests.
How can I order food or access deals from Dairy Queen in Highland?
You can use the Dairy Queen app to order and access exclusive deals or order online through their pickup order link.
What is the address and contact number for Dairy Queen Grill & Chill in Highland?
The address is 12613 State Route 143, Highland, IL 62249-1197. The phone number is +1 618-651-4069.
Are there any hotels near Dairy Queen Grill & Chill where I can stay?
Yes, nearby hotels include Holiday Inn Express Highland, Seasons Inn and Suites, and Baymont by Wyndham Highland, making it convenient for travelers to visit Dairy Queen.
What dining options are near Dairy Queen Grill & Chill for trying other cuisines?
Nearby dining options include Urban Farmhouse (American and barbecue), Pizza Hut (pizza and chicken), Fiesta Brava Mexican Restaurant, and Little Caesars Pizza for varied tastes.
Are there any automotive or car-related services near the Dairy Queen location in Highland?
Yes, nearby automotive services include Lou Fusz Ford of Highland, Meineke Car Care, Tri Ford, Inc., and Buick at Steve Schmitt for car sales and repairs.