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Brand Certified

Burger King

3.5
(416 reviews)

Business Details

12256 Illinois 143, Highland, IL
62249, United States
(618) 882-6166
https://burgerking.com/

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 12256 Illinois 143. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Highland, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
12256 Illinois 143, Highland, IL
62249, United States

Hours

Reviews

3.5
416 reviews
5 stars
159
4 stars
89
3 stars
52
2 stars
28
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or unsanitary, including complaints about food poisoning and hair in meals.

Service Speed

Numerous reviews highlighted extremely long wait times in both drive-thru and in-store, with some customers waiting over 30 minutes for their orders.

Customer Service

Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or inattentive service.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Management Issues

Customers expressed dissatisfaction with management, citing poor handling of staff and operational issues, leading to a decline in service quality.
  • DD
    Dave The Destroyer
    Dec 23, 2025
    1.0
    Gave my dad food poisoning last night. He was up until 4am throwing up. I'd bet money a health inspector could find a health code violation (or ten) if they went and looked today.
  • AA
    Abby
    Dec 17, 2025
    2.0
    I got my favorite breakfast food here Sausage and cheese croissant. It usually really hits but I always get it in Troy. But the ones here were tasteless for the most part not good at all. Very disappointed.
  • KM
    Kate Morgan
    Dec 11, 2025
    1.0
    Out of 4 meals not one piece of food was warm...not even close to hot. If you need a quick bite driving through I'd recommend stopping elsewhere.
  • SB
    seven barkley
    Dec 9, 2025
    1.0
    i was sitting in the establishment and i see this lady who seemed like the manager yelling at this poor girl for trying her best and i just can’t believe management is letting things like this happen!!! i also waited almost 20 minutes for the one burger and small fry i ordered!!!! outrages
  • HM
    Hunter Marshall
    Dec 7, 2025
    5.0
    Love taking the kids here. Food is always good and the teens that work here are always great.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator

Brand Certified Facts from Burger King

This information is certified by Burger King and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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