Wendy's

3.8
804 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2560 Skokie Valley Rd, Highland Park, IL
60035, United States

Hours

Reviews

3.8
804 reviews
5 stars
338
4 stars
199
3 stars
136
2 stars
46
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or stale food.

Speed of Service

Service speed is generally praised, with many noting quick drive-thru experiences, though some reported slow service during busy times.

Cleanliness

The restaurant is noted for being clean, which is appreciated by several customers.
  • SP
    sam packer
    Sep 1, 2025
    5.0
    Best Wendy's in the Chicago land area... always get my order right. Never have me waiting.Never had a complaint in 20 years, Love this wendy's!!!!!
  • DJ
    DJ-JVega JSV
    Aug 10, 2025
    4.0
    Every Saturday I always order the same thing, and the lady at the window usually very polite , but this time today's Saturday at 9am went to get my order and it was another lady at the window , she gave me attitude for no reason and acuse me of not been specific with my order when I always order the exact thing , she gave me my food and slammed the window
  • AO
    Afolabi Owolabi
    Aug 5, 2025
    5.0
    Good food
  • YS
    Yolanda Saenz
    Jul 30, 2025
    4.0
    Workers seem overworked and shortstaffed due to the quality of my food. Taste was fine, but presentation was terrible, my burger was kind of messy, and only had a small single ring of onion. It was ridiculous. My drink was good, but overflowing and spilling. I couldn’t put my straw in without it dripping all over.
  • BL
    Britany Lancaster
    Jul 27, 2025
    5.0
    Irma and Emma has excellent customer service. The food came fast and it was fresh. I would recommend this Wendy’s. Thank you ladies!

Frequently Asked Questions About Wendy's

Is Highland Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.