McDonald's

3.8
465 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1988 1st Ave, Highland Park, IL
60035, United States

Hours

Reviews

3.8
465 reviews
5 stars
217
4 stars
96
3 stars
61
2 stars
25
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who made positive impressions.

Service Speed

Several reviews highlighted the quick service, especially in the drive-thru, although some customers experienced long wait times during busy periods.

Food Quality

Feedback on food quality was mixed; while many enjoyed fresh and hot meals, there were complaints about cold or improperly prepared items.

Order Accuracy

There were multiple reports of incorrect orders and missing items, particularly with drive-thru and app orders, leading to customer frustration.

Cleanliness

The restaurant was generally noted for being clean and well-maintained, contributing positively to the dining experience.
  • DC
    David Caplan
    Dec 7, 2025
    1.0
    The picture says it all. No extra loose fries in the bag either.
  • AK
    Ajit Kalra
    Nov 7, 2025
    5.0
    Outstanding experience from Tania, the manager. Best breakfast sandwich I’ve had at McDonalds ever
  • DC
    Douglas Cox
    Nov 1, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Rosa made my morning! Stopped by McDonald’s for breakfast and was greeted by Rosa, who was absolutely wonderful. She was friendly, upbeat, and made sure everything in my order was hot, fresh, and exactly right. You can tell she really cares about her customers and takes pride in her work. Her positive attitude made the whole place feel brighter — the kind of service that makes you want to come back. Great job, Rosa! McDonald’s is lucky to have you.
  • AA
    Arielle Augustyn
    Oct 10, 2025
    5.0
    THIS PLACE IS AMAZING. The McDonald’s in Highwood did us dirty and then we came to this McDonald’s and the staff was amazing and helped us a lot and they are very goated
  • JD
    John Doe
    Oct 9, 2025
    5.0
    Food came fast and tasted fresh and the fried were actually salted!!! I also got the chocolate shake with pink whipped topping, excellent! Staff were very friendly and polite. One of my favorite locatioms!

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 1988 1st Ave, Highland Park?

McDonald's is open from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight on weekdays and Saturdays, and until 11:00 PM on Sundays.