Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The staff is frequently described as friendly and helpful, with some standout employees receiving specific praise for their service.
Food Quality
While many customers enjoyed fresh and well-prepared food, there were complaints about cold items and incorrect orders.
Service Speed
Service speed is generally noted as quick, but there are several reports of long wait times, especially during busy periods.
Cleanliness
The restaurant is often mentioned as clean and well-maintained, contributing positively to the overall dining experience.
Order Accuracy
There are multiple complaints regarding order accuracy, with customers receiving incorrect items or missing components.
AK
Ajit Kalra
Nov 7, 2025
5.0
Outstanding experience from Tania, the manager. Best breakfast sandwich I’ve had at McDonalds ever
DC
Douglas Cox
Nov 1, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Rosa made my morning!
Stopped by McDonald’s for breakfast and was greeted by Rosa, who was absolutely wonderful. She was friendly, upbeat, and made sure everything in my order was hot, fresh, and exactly right. You can tell she really cares about her customers and takes pride in her work. Her positive attitude made the whole place feel brighter — the kind of service that makes you want to come back. Great job, Rosa! McDonald’s is lucky to have you.
AA
Arielle Augustyn
Oct 10, 2025
5.0
THIS PLACE IS AMAZING. The McDonald’s in Highwood did us dirty and then we came to this McDonald’s and the staff was amazing and helped us a lot and they are very goated
JD
John Doe
Oct 9, 2025
5.0
Food came fast and tasted fresh and the fried were actually salted!!! I also got the chocolate shake with pink whipped topping, excellent! Staff were very friendly and polite. One of my favorite locatioms!
NB
Nunya Bidniss
Sep 26, 2025
2.0
I’m sorry to say this but I gotta rate you 2 stars. I JUST ordered breakfast through the app and while the sandwiches were fine, the hash brown look and taste oily, and old. They are hard to eat and tastes like they’ve been sitting out for several hours under a hot light. Unacceptable you are a BILLION dollar company. Not to mention the fact that at night you with ration you’re sweet tea and cut it with unsweetened tea to make it last. DO BETTER.