McDonald's

3.5
1790 reviews
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Business Details

7620 W 95th St, Hickory Hills, IL
60457, United States
(708) 237-5405
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7620 W 95th St, Hickory Hills, IL
60457, United States

Hours

Reviews

3.5
1,790 reviews
5 stars
690
4 stars
352
3 stars
275
2 stars
115
1 star
358

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and lack of assistance.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.

Speed of Service

Customers frequently noted slow service, particularly during busy hours, leading to long wait times.

Food Quality

Mixed reviews on food quality, with some praising fresh items while others complained about cold or improperly prepared food.
  • RS
    Roland Selimi
    Oct 30, 2025
    1.0
    10/30/2025 4;49am waiting 30minutes for coffe and when i grab it its not what i want
  • YY
    Yakkk
    Oct 23, 2025
    1.0
    I’m usually getting off work when I stop by and that’s around 2:30 am its crazy because the guy that usually works the window knows who I am but he wasn’t here tonight. I waited in line gave them my code after seeing a car speed past. When I got to the window they asked my code I said I don’t remember! I’m like give me a second help me pull it up because I don’t see it anymore! She says I don’t work the app you have to move up we have a long line. I struggle under high stress situations and the woman in the back ground telling me. We didn’t hear you order! You can’t just pull up in line. I said maybe you gave it to the car in front of me. I said I spoke to someone in the intercom. they said we’re gonna call the cops! I already struggle with bad anxiety and now you’re threatening to call the cops on me because I’m struggling to pull up my order. I already paid my money, so of course I go back around! I showed them my receipt she apologized but it’s like I come here often! Everyone deals with stress differently. Threatening to call the cops and said it was a system error.
  • CD
    Carl Day
    Oct 21, 2025
    1.0
    Beware when you order French fries from this location. Ordered a large fry and when we got home it looked like the workers all took turns eating 1/3 of the large order. For $4 plus bucks they should be charged with theft.
  • DR
    Dan Richerme
    Oct 9, 2025
    3.0
    Placed a ap order for pickup. Online process was fine. Went to pickup the order inside. I was told I had to go thru the drive thru to pick it up. I went inside due to the drive thru being backed up to the main street. Don't understand why it was as I didn't select drive thru.
  • TB
    Trent Boles
    Oct 6, 2025
    3.0
    Stopped to use restroom BEFORE getting food (been on the road for 3+ hours). NOPE— can’t get in : had to buy food to get a code for the bathroom door. Pretty sure that will be the last Mickey D’s I’ll be in.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hickory Hills, IL?

McDonald's in Hickory Hills, IL is open 24 hours every day, from Monday to Sunday.

Is McDonald's in Hickory Hills open for delivery at all times?

Yes, delivery service is available 24/7 every day at this McDonald's location.