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McDonald's

3.5
(1811 reviews)

Business Details

7620 W 95th St, Hickory Hills, IL
60457, United States
(708) 237-5405
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7620 W 95th St, Hickory Hills, IL
60457, United States

Hours

Reviews

3.5
1,811 reviews
5 stars
697
4 stars
355
3 stars
275
2 stars
118
1 star
366

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned food being served cold or improperly prepared, impacting overall satisfaction.

Cleanliness

There were mixed reviews about cleanliness, with some noting dirty tables and restrooms, while others praised the cleanliness.

Drive-Thru Efficiency

While some customers experienced slow service, others noted that the drive-thru was fast and efficient.
  • MG
    Mike Glowacki
    Feb 26, 2026
    1.0
    It was horrible. I asked a question to two different people and they just walked by me like I wasn't there. PLease REMEMBER McDonalds started as a walk in hamburger joint. That's what I did!
  • TK
    Thomas Kawka
    Feb 19, 2026
    1.0
    I had the worse experience ever with my breakfast, all of the food was tasteless and very dry… The steak egg and cheese bagel had no seasoning at all! The burritos were bad, the hot honey biscuits had barely anything on it, this location likes to cut corners to save time and in return gives terrible quality tasting food.
  • SY
    Salman Abu yousef
    Jan 26, 2026
    1.0
    I used to come here every night and order 2 meals for the wife and I, and I’m honestly annoyed that they charge 90 cents for 2 sauces.
  • JJ
    Jolanta
    Jan 18, 2026
    1.0
    Drive through people always on their phone with their back to you
  • EK
    Ebtida Kassim
    Jan 7, 2026
    1.0
    I’m writing to share feedback about a recent visit. Unfortunately, the employee who helped me was rude and showed a lack of basic customer service. Their tone and attitude made the experience uncomfortable. I expect better professionalism from staff, and I hope this is addressed.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hickory Hills, IL?

McDonald's in Hickory Hills, IL is open 24 hours every day, from Monday to Sunday.

Is McDonald's in Hickory Hills open for delivery at all times?

Yes, delivery service is available 24/7 every day at this McDonald's location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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