Jimmy John's

3.8
278 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7604 W 95th St, Hickory Hills, IL
60457, United States

Hours

Reviews

3.8
278 reviews
5 stars
146
4 stars
50
3 stars
22
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted inconsistent service speed, with some experiencing long wait times for orders, while others praised the quick service.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong sandwiches, leading to frustration among customers.

Customer Service

Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were reported as rude or unprofessional.

Food Quality

The quality of the food received mixed reviews, with some customers enjoying their sandwiches while others criticized the freshness and preparation.

Cleanliness

The store was generally reported as clean, contributing positively to the overall customer experience.
  • RG
    Rick Goldschmidt
    3 days ago
    5.0
    Love the new toasted beef and cheddar!
  • CB
    Carmen Bahena
    Dec 30, 2025
    1.0
    Worst service ever, waited in my car over half an hour Super bad experience
  • IT
    Ibrahim Tawil
    Dec 9, 2025
    1.0
    Freaky Fast Delivery my butt! Waited more than an hour for my food
  • DD
    Dustin
    Dec 2, 2025
    5.0
    Swamped but the employees made it funny times while I waited
  • MM
    Micki Mc
    Dec 2, 2025
    5.0
    This is our favorite JJ's location in the area. They are always fast and we have never had a bad sandwich or wrap. We typically get delivery (quite often!) and I would recommend them if you're hungry and don't feel like cooking.