Brand Certified
Jewel-Osco
4.2(1362 reviews)
Certified by Jewel-Osco • Mar 01, 2026
Business Details
9528 S Roberts Rd, Hickory Hills, IL
60457, United States
Certified by Jewel-Osco • Mar 01, 2026
(708) 599-5514
Certified by Jewel-Osco • Mar 01, 2026
https://local.jewelosco.com/il/hickory-hills/9528-s-roberts-rd.html
Certified by Jewel-Osco • Mar 01, 2026
About
Certified by Jewel-Osco • Mar 01, 2026
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 599-5514. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Jewel-Osco • Mar 01, 2026
Hours
Certified by Jewel-Osco • Mar 01, 2026
Reviews
4.2
1,362 reviews
5 stars
806
4 stars
296
3 stars
125
2 stars
47
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service from staff, including rudeness and lack of assistance, particularly in the deli and self-checkout areas.
Product Quality
Several reviews highlighted issues with expired or spoiled food items, particularly meat and deli products, leading to customer dissatisfaction.
Store Cleanliness
The store was generally noted as clean and well-organized, with some customers appreciating the variety of products available.
Checkout Experience
Customers expressed frustration with long wait times at checkout and the lack of bagging assistance from cashiers.
Parking Issues
There were complaints about inadequate parking for the DriveUp & Go service, making it difficult for customers to access this convenience.
- TRTiffany Ann Robles-McMahon2 days ago1.0Steven the manager in the deli is ignorant. He treat me his staff like crap in front of customers. When the employees file a lawsuit don’t say you didn’t know what was going on.
- JFJoseph Feager4 days ago1.0Honestly the employees and scalpers huddling around the pokemon card machine is getting ridiculous cant even get a pack from it 9/10 of the time because 2 female employees sit by it when it says no loitering then people with boxes waiting to buy everything from it I work so I can buy these for my son half of these people are there to resell the cards its honestly just getting bad 👎
- BCBalanced ChaosFeb 9, 20264.0A great little store to run in and out. Never had too long of an experience. Logically laid out. Not as cramped as Pete's, which is pleasant. Nice people.
- BBBuchita BuchysFeb 3, 20261.0The lady was courteous and polite. The problem was that she did not honor the coupon prices and advertised prices, instead told me to get a rain check. The problem is that I would not have received the BOGO "for u" coupon deal as it expires today and who knows when they would have restocked the items I wanted. Then, another coupon wasn't showing up for another item. Again, she refused to honor it. I am visibly pregnant and I am not trying to use the "pregnancy card", I just find it lacking compassion to make me go back and forth (multiple times) to take pics of the coupons and advertised prices, only to still not offer the prices and refer me to Customer Service to get a rain check that would not honor today's prices and deals fully. My sister shops here and said she has never had an issue like this. But this has left a very sour taste in my mouth. Very disappointed. I do not recommend, will not return. Meijer's never disappoints and they do not make me run back and forth to "prove" the deals, they honor them.
- SZsna z.nJan 29, 20262.0Customer service by cashier was not good. Not nice seems like she does not enjoy her job at all. Lots of savings with Jewe Oscol app. Next time if I am back will opt in using the self chekout instead. Either way I had to put my own groceries in the bags myself.
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or Drive Up & Go™ pickup orders.
What payment methods are accepted at Jewel-Osco in Hickory Hills?
Jewel-Osco accepts various payment options including American Express, Apple Pay, Visa, Mastercard, Discover, cash, and more.
Does the Jewel-Osco location at 9528 S Roberts Rd have a pharmacy?
Yes, this Jewel-Osco location in Hickory Hills has a pharmacy offering prescriptions and immunizations.
What pickup and delivery services are available at Jewel-Osco Hickory Hills?
They offer in-store pickup, curbside pickup, grocery delivery, same-day delivery, and no-contact delivery services.
What are the regular operating hours of Jewel-Osco in Hickory Hills?
Jewel-Osco is open daily from 6:00 AM to midnight.
Is an appointment required for COVID-19 vaccination at Jewel-Osco Hickory Hills?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling are available at www.jewelosco.com/covid-19.
Can I send groceries as a gift through Jewel-Osco?
Yes, you can send groceries as a gift by selecting 'Make this order a gift' at checkout and entering the recipient’s details.
How can I earn and use Jewel-Osco Points for discounts on fuel?
Sign in to Jewel-Osco for U™, select your fuel rewards, then enter your phone number or swipe your Loyalty Card at participating fuel stations to redeem your points up to limits.
What nearby financial services can I access when visiting Jewel-Osco Hickory Hills?
Nearby you can find Coinme for cryptocurrency exchange, CoinStar for coin counting, and Huntington Bank for banking and ATMs, making it convenient to handle finances alongside your grocery trip.
Are there nearby dining options around Jewel-Osco that I can visit before or after shopping?
Yes, nearby dining options include Stella's Place cafe, Arby's fast food, Sammie's Cafe and Pancake House, and Great Wall Restaurant, perfect for meals around your grocery visit.
What nearby services or entertainment options are there around Jewel-Osco in Hickory Hills?
You can visit PGN Fun Village arcade, PGN Jump N' Fun Entertainment miniature golf and amusement park, or relax at Elegance Nails and Spa or Elite Laser Spa for beauty treatments.
Brand Certified Facts from Jewel-Osco
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Certified March 01, 2026Yext Knowledge Graph
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