Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 599-5514. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,343 reviews
5 stars
796
4 stars
292
3 stars
125
2 stars
46
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from deli and self-checkout staff, with reports of rudeness and lack of assistance.
Product Quality
Several customers reported receiving spoiled or expired products, particularly in the meat and deli sections, leading to dissatisfaction.
Store Organization
Customers noted issues with stock availability and organization, including empty shelves and long wait times at checkout.
Positive Staff Interactions
Despite negative feedback, some customers praised specific employees for their helpfulness and friendliness, indicating that there are positive experiences to be had.
Pricing Concerns
Many customers expressed that prices are high, especially for staple items, which has led some to consider shopping elsewhere.
- JCJoseph CingraniJan 5, 20261.0This place never has the basic stuff you need ever! And the meat we bought from there was moldy we had to take it back.
- JLJanice LewisDec 24, 20253.0Good sales but quite expensive for staple items
- NSNicholas SeneseDec 10, 20251.0The employees at Jewel Osco from Grocery. Scanning, and Deli are still rude to me even though I don't work with them anymore, the service is terrible, and Lara and the other management team does nothing about it. I'm done shopping at Jewel Osco in Hickory Hills, Illinois. The last time I was in, Nicole from scanning was rude to me when I didn't mean to bother her while she was working when I was trying to say hi to her. She talked to me in a rude manner. I'm done shopping at Jewel Osco forever. The employees at Jewel Osco including Lara and the other management should've treated me kinder, instead they cared about themselves and still treated me poorly even when I was an employee there.
- MBMelissa BorawskiDec 1, 20251.0Bakery department was rude. Cake was terrible.should have went to to sams or webers, i know better now, atleast it would be better tasting half sheet for $52 dollars-with filling.. (my cake was not filled, just a single layer)
- KCK. C-SNov 22, 20251.0I just left Jewel at 5:20 pm trying to get an order of chicken. I was told the chicken that was cooking was for a 96 piece order and regular customers could not purchase any chicken because they were not cooking anymore. 😳 At any given time up until about 6:30 pm, the chicken is not fresh or they are not cooking anymore. They need to just shut this section down. This is extremely poor service.
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or Drive Up & Go™ pickup orders.
What payment methods are accepted at Jewel-Osco in Hickory Hills?
Jewel-Osco accepts various payment options including American Express, Apple Pay, Visa, Mastercard, Discover, cash, and more.
Does the Jewel-Osco location at 9528 S Roberts Rd have a pharmacy?
Yes, this Jewel-Osco location in Hickory Hills has a pharmacy offering prescriptions and immunizations.
What pickup and delivery services are available at Jewel-Osco Hickory Hills?
They offer in-store pickup, curbside pickup, grocery delivery, same-day delivery, and no-contact delivery services.
What are the regular operating hours of Jewel-Osco in Hickory Hills?
Jewel-Osco is open daily from 6:00 AM to midnight.
Is an appointment required for COVID-19 vaccination at Jewel-Osco Hickory Hills?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling are available at www.jewelosco.com/covid-19.
Can I send groceries as a gift through Jewel-Osco?
Yes, you can send groceries as a gift by selecting 'Make this order a gift' at checkout and entering the recipient’s details.
How can I earn and use Jewel-Osco Points for discounts on fuel?
Sign in to Jewel-Osco for U™, select your fuel rewards, then enter your phone number or swipe your Loyalty Card at participating fuel stations to redeem your points up to limits.
What nearby financial services can I access when visiting Jewel-Osco Hickory Hills?
Nearby you can find Coinme for cryptocurrency exchange, CoinStar for coin counting, and Huntington Bank for banking and ATMs, making it convenient to handle finances alongside your grocery trip.
Are there nearby dining options around Jewel-Osco that I can visit before or after shopping?
Yes, nearby dining options include Stella's Place cafe, Arby's fast food, Sammie's Cafe and Pancake House, and Great Wall Restaurant, perfect for meals around your grocery visit.
What nearby services or entertainment options are there around Jewel-Osco in Hickory Hills?
You can visit PGN Fun Village arcade, PGN Jump N' Fun Entertainment miniature golf and amusement park, or relax at Elegance Nails and Spa or Elite Laser Spa for beauty treatments.