Looking for a grocery store near you? Visit your local Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 599-5514. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Mixed feedback on staff professionalism; some employees are praised for their helpfulness, while others are reported as rude or unprofessional.
Product Quality
Concerns about spoiled food items, particularly in the deli and seafood sections, leading to customer dissatisfaction.
Store Selection
Customers appreciate the variety of products available, including good deals on produce and specialty items.
Checkout Experience
Long wait times at checkout and issues with self-checkout service have frustrated customers.
Cleanliness and Organization
The store is generally described as clean and well-organized, though some customers noted issues with stock availability.
KC
K. C-S
2 days ago
1.0
I just left Jewel at 5:20 pm trying to get an order of chicken. I was told the chicken that was cooking was for a 96 piece order and regular customers could not purchase any chicken because they were not cooking anymore. 😳 At any given time up until about 6:30 pm, the chicken is not fresh or they are not cooking anymore. They need to just shut this section down. This is extremely poor service.
MM
Matt Mccarthy
Nov 9, 2025
1.0
Corporate please help thise store!!! Total disaster !!! From being out of items to trying to check out with 2 lanes open. Now you can't even self check out with more than 15 items.
TT
Trebskatin
Nov 9, 2025
1.0
I always come to this jewel until recently I was harassed by a self checkout associate .she was very rude and it almost felt as if we were back in the 1960s from how she talked to me with no discretion . I came all the way back to the store to make a report about it but I still don’t feel as though that helped . So that being said I want to go further in resolving this issue because it is not right . This is totally unacceptable .
BE
Brian Everitt
Nov 8, 2025
1.0
Absolutely the worst jewel, every single week there's no sale signs or BOGO signs so you don't know which one's are on sale and also nothing is ever stocked. People in the deli and bakery are absolutely no help at all. Management is never around in the mornings.
BL
Bryan Lemer
Nov 2, 2025
1.0
Used the “buy online and pick up at store- by surprise customers are charged a fee??? For pick up? Crazy! I’ll now go into store vs waiting for my few things my wife put on the list
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or Drive Up & Go™ pickup orders.
What payment methods are accepted at Jewel-Osco in Hickory Hills?
Jewel-Osco accepts various payment options including American Express, Apple Pay, Visa, Mastercard, Discover, cash, and more.
Does the Jewel-Osco location at 9528 S Roberts Rd have a pharmacy?
Yes, this Jewel-Osco location in Hickory Hills has a pharmacy offering prescriptions and immunizations.
What pickup and delivery services are available at Jewel-Osco Hickory Hills?
They offer in-store pickup, curbside pickup, grocery delivery, same-day delivery, and no-contact delivery services.
What are the regular operating hours of Jewel-Osco in Hickory Hills?
Jewel-Osco is open daily from 6:00 AM to midnight.
Is an appointment required for COVID-19 vaccination at Jewel-Osco Hickory Hills?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling are available at www.jewelosco.com/covid-19.
Can I send groceries as a gift through Jewel-Osco?
Yes, you can send groceries as a gift by selecting 'Make this order a gift' at checkout and entering the recipient’s details.
How can I earn and use Jewel-Osco Points for discounts on fuel?
Sign in to Jewel-Osco for U™, select your fuel rewards, then enter your phone number or swipe your Loyalty Card at participating fuel stations to redeem your points up to limits.
What nearby financial services can I access when visiting Jewel-Osco Hickory Hills?
Nearby you can find Coinme for cryptocurrency exchange, CoinStar for coin counting, and Huntington Bank for banking and ATMs, making it convenient to handle finances alongside your grocery trip.
Are there nearby dining options around Jewel-Osco that I can visit before or after shopping?
Yes, nearby dining options include Stella's Place cafe, Arby's fast food, Sammie's Cafe and Pancake House, and Great Wall Restaurant, perfect for meals around your grocery visit.
What nearby services or entertainment options are there around Jewel-Osco in Hickory Hills?
You can visit PGN Fun Village arcade, PGN Jump N' Fun Entertainment miniature golf and amusement park, or relax at Elegance Nails and Spa or Elite Laser Spa for beauty treatments.