Jewel-Osco

4.2
1332 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 9528 S Roberts Rd, Hickory Hills, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 599-5514. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
9528 S Roberts Rd, Hickory Hills, IL
60457, United States

Hours

Reviews

4.2
1,332 reviews
5 stars
790
4 stars
292
3 stars
123
2 stars
46
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff professionalism; some employees are praised for their helpfulness, while others are reported as rude or unprofessional.

Product Quality

Concerns about spoiled food items, particularly in the deli and seafood sections, leading to customer dissatisfaction.

Store Selection

Customers appreciate the variety of products available, including good deals on produce and specialty items.

Checkout Experience

Long wait times at checkout and issues with self-checkout service have frustrated customers.

Cleanliness and Organization

The store is generally described as clean and well-organized, though some customers noted issues with stock availability.
  • KC
    K. C-S
    2 days ago
    1.0
    I just left Jewel at 5:20 pm trying to get an order of chicken. I was told the chicken that was cooking was for a 96 piece order and regular customers could not purchase any chicken because they were not cooking anymore. 😳 At any given time up until about 6:30 pm, the chicken is not fresh or they are not cooking anymore. They need to just shut this section down. This is extremely poor service.
  • MM
    Matt Mccarthy
    Nov 9, 2025
    1.0
    Corporate please help thise store!!! Total disaster !!! From being out of items to trying to check out with 2 lanes open. Now you can't even self check out with more than 15 items.
  • TT
    Trebskatin
    Nov 9, 2025
    1.0
    I always come to this jewel until recently I was harassed by a self checkout associate .she was very rude and it almost felt as if we were back in the 1960s from how she talked to me with no discretion . I came all the way back to the store to make a report about it but I still don’t feel as though that helped . So that being said I want to go further in resolving this issue because it is not right . This is totally unacceptable .
  • BE
    Brian Everitt
    Nov 8, 2025
    1.0
    Absolutely the worst jewel, every single week there's no sale signs or BOGO signs so you don't know which one's are on sale and also nothing is ever stocked. People in the deli and bakery are absolutely no help at all. Management is never around in the mornings.
  • BL
    Bryan Lemer
    Nov 2, 2025
    1.0
    Used the “buy online and pick up at store- by surprise customers are charged a fee??? For pick up? Crazy! I’ll now go into store vs waiting for my few things my wife put on the list

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!