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Wendy's

3.4
(282 reviews)

Business Details

1511 South Park Ave., Herrin, IL
62948, United States
(618) 942-8710

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Herrin, IL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Herrin, IL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1511 South Park Ave., Herrin, IL
62948, United States

Hours

Reviews

3.4
282 reviews
5 stars
121
4 stars
44
3 stars
25
2 stars
16
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold meals, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and messy areas, detracting from the overall experience.

Management Issues

Many customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability for staff behavior.
  • SR
    Sherry Reagan
    Feb 15, 2026
    5.0
    Would have given less stars but the poor girl working inside was doing everything she possibly could by herself! The other coworkers were doing nothing!!
  • RR
    Roxanne
    Jan 14, 2026
    5.0
    Sweet people work here
  • NC
    NorthWestTennesseeAdultEd CamdenCampus
    Dec 2, 2025
    5.0
    The decor is okay, clean but a bit boring. The service was adequate but the counter person was not friendly or bothered to smile or greet. She was not bad just put no effort in beyond JUST doing the job. The food was fresh and hot and served quickly. All in all good experience, just think they need to retrain the front counter staff.
  • BA
    Barbara Averitt
    Oct 24, 2025
    4.0
    I've been stopping by to grab breakfast on the go on my way to work these past few days and the food has been fresh and hot and the customer service has been outstanding in the drive thru! I definitely will be stopping by again!
  • DH
    Danielle Haun
    Oct 9, 2025
    1.0
    I had put a door dash order in and when it got to me I got no drink and my sandwich came with just a piece of tomato and some lettuce. No hamburger or anything.

Frequently Asked Questions About Wendy's

What are the drive-through hours for Wendy's at 1511 South Park Ave.?

The drive-through is open daily from 6:00 AM to 10:00 PM.

Is the Wendy's at 1511 South Park Ave. currently open?

Yes, this location is open and committed to serving customers every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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