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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Herrin, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 721 North Park Avenue for the ultimate SONIC experience!
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently mentioned long wait times for orders, often exceeding reasonable expectations.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing poor service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about overcooked or improperly prepared items.
Cleanliness and Atmosphere
Several reviews noted unsatisfactory cleanliness and maintenance of the location, impacting the overall dining experience.
PH
Purple Haze
Feb 19, 2026
2.0
I don’t have much to say except the service was very slow. Shouldn’t took ten minutes for one burger nor it should took 10 minutes to take someone’s order! I work in a restaurant also and I know most teenagers like to play around on night shift! I’d say supervisors should do better! Host a meeting with your teammates!!!
RF
Rich F
Feb 11, 2026
1.0
They can never get an order right. Rude careless employees. I shouldn't have to circle the building waiting for a stall because they are taken by employees cars.
BB
Bre
Jan 26, 2026
1.0
We had to wait over 20 minutes for our pick up order. They didn’t respond to us in the drive through after sitting there for a few minutes and there was only one other car and they were at the window.
RM
Rachael McCarty
Jan 6, 2026
1.0
They have sticky notes on the menu to renumber the stalls without covering the old numbers. Car hop gal was kinda rude about us picking the wrong stall on our app. She proceeded to tell me it was supposed to be her day off and didn't like having to run everywhere asking people who's food she had. Maybe if they had the old stall numbers covered and the new numbers not on a sticky note we would not have gotten confused!
WG
william gunter
Jan 1, 2026
1.0
Can't get the smashed burgers right?Can't add jalapenos on anything.I don't think I'll be back to get anything done.Then, charge the outrageous price 42 hamburgers
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