Taco Bell

3.5
213 reviews
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Business Details

5050 N. Harlem Ave, Harwood Heights, IL
60706, United States
(872) 287-0379
https://locations.tacobell.com/il/harwood-heights/5050-n--harlem-ave.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5050 N. Harlem Ave in Harwood Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5050 N. Harlem Ave, Harwood Heights, IL
60706, United States

Hours

Reviews

3.5
213 reviews
5 stars
100
4 stars
31
3 stars
18
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude from employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others complained about cold, undercooked, or poorly prepared items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions.

Speed of Service

Several reviews mentioned long wait times for both drive-thru and in-store orders, with some customers expressing frustration over delays.
  • MM
    Matt M
    Nov 1, 2025
    1.0
    This place is really slow at making your food. Especially when you go inside. They prioritize the drive thru and you end up waiting forever for something really simple.
  • LS
    Lindsay Stenger
    Oct 25, 2025
    1.0
    Crunch wrap had less meat than the taco. Food is never prepared with care
  • SK
    Samantha Kirn
    Oct 6, 2025
    1.0
    If I could give no star, I would. Forgot food in our pick up order AND our delivery order to re-order the food that was missing the first time. Same food forgotten twice! Then hung up on me when I called to complain about the missing food items. Then didn’t answer when I called back multiple times. Terrible customer service!!!
  • AH
    Arlene Harms
    Sep 28, 2025
    1.0
    Just went through the drive through ordered a chicken enchilada burrito and two stackers. Not a complicated order very simple. Man rang up the chili cheese burrito. We corrected him and he said yeah twice but the screen never changed.. And again we confirmed at the window before he could charge our card that it was a chicken enchilada burrito and he said say yeah yeah yeah. We were charged incorrectly 3.29 on the recipt for a chili cheese burrito when the chicken burrito is 2.89 hoping they put the chicken one in the bag and the man confirmed chicken burrito. Charged and got the wrong burrito after confirming 3 times and on top of that it was gross and salty. Don't order through drive through.
  • TS
    T S
    Sep 28, 2025
    5.0
    11pm Saturday night. Super hungry. Got the tacos supreme. EXCELLENT, really! Really fresh, parts that were supposed to be cold and crisp were, and the hot parts were just right too. Service at drive through was very friendly. This is my new go to!
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Frequently Asked Questions About Taco Bell

What are the address and location details of this Taco Bell?

This Taco Bell is located at 5050 N. Harlem Ave, Harwood Heights, IL, 60706, USA.

What are the general opening hours of Taco Bell at 5050 N. Harlem Ave?

Taco Bell is open daily from 7:00 AM to 3:00 AM on Sunday to Wednesday and from 7:00 AM to 4:00 AM on Thursday to Saturday.