Portillo's Harwood Heights

4.3
5705 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 7308 W Lawrence Avenue! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 1.8 miles, 5.7 miles, 4.6 miles, 3.7 miles from Ridgemoor Country Club, O'Hare International Airport, Rivers Casino, Fashion Outlets of Chicago. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Harwood Heights
7308 W. Lawrence Ave., Harwood Heights, IL
60706, United States

Hours

Reviews

4.3
5,705 reviews
5 stars
3,583
4 stars
1,077
3 stars
391
2 stars
217
1 star
437

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals, others reported issues with incorrect orders, cold food, and inconsistent preparation.

Atmosphere

The restaurant's nostalgic and fun atmosphere received positive remarks, contributing to an enjoyable dining experience.

Order Accuracy

Several reviews indicated frequent issues with order accuracy, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed concerns about rising prices and shrinking portion sizes, questioning the value for money.
  • AA
    Art Aquino
    Jan 3, 2026
    5.0
    Beef is what I come for. Its always good. Service is okay what do you expect from a 21 year old crowd?
  • MD
    Mike Dobbs
    Jan 1, 2026
    5.0
    Cool place and fun old school atmosphere. Really friendly staff. Pretty good food and compared to the other Chicago dogs, it's a reasonable and cheaper price. Will be back!
  • MS
    Maritza Sanchez
    Dec 28, 2025
    1.0
    Hello, I am quite angry because I paid for two large sanduchez and because they were eager to close, they packed a large one and a small one and not only that, the order had not even reached the kitchen and they had more than half an hour waiting to tell us that the machine is damaged, that disrespect with the clients and when I approach the door to make the complaint, nobody attends me. ...what a bad temper I will publish all this disagreement.
  • JA
    Jennie Acosta
    Dec 24, 2025
    1.0
    Picked up three orders of half slab of ribs no fries in to orders only one order came with fries!!
  • JV
    Josel Villaruz
    Dec 16, 2025
    5.0
    Earlier today was my first time in this branch (Portillos Hardwood Heights). I love the energy of the staff, and they are all nice and friendly. I highly recommend this branch. Hope all branches have this vibe!

Frequently Asked Questions About Portillo's Harwood Heights

What are the drive-through hours at Portillo's Harwood Heights?

The drive-through is open Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to midnight.

Where is Portillo's Harwood Heights located?

Portillo's is located at 7308 W. Lawrence Ave., Harwood Heights, IL 60706, USA.