Brand Certified
McDonald's
3.6(1482 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5022 N Harlem Ave, Harwood Heights, IL
60656, United States
Certified by McDonald's • Mar 01, 2026
(708) 867-8686
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,482 reviews
5 stars
586
4 stars
313
3 stars
207
2 stars
105
1 star
271
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
There are mixed reviews about staff behavior, with some customers praising friendly service while others report rudeness and impolite interactions.
Food Quality
Customers frequently mention issues with food quality, including overcooked items and incorrect orders, although some also report fresh and delicious food.
Cleanliness
Several reviews highlight cleanliness issues, particularly in the dining area and bathrooms, with some customers expressing disgust at unsanitary conditions.
Service Speed
While some customers appreciate quick service, others report long wait times and problems with order accuracy, especially during busy hours.
Management Issues
Multiple reviews indicate poor management practices, including inadequate staffing and lack of accountability for mistakes.
- CWCheryl WolffFeb 9, 20265.0Friendly staff, quick service, strong WiFi, clean dining area.
- JPjohn payneJan 20, 20265.0great quick lunch stop ✋️
- NGnancy gibJan 12, 20261.0rude workers
- QFQuin FJan 3, 20261.0Workers are very impolite and seem to be mad at the world, especially at night. Forgetting something is a guarantee as well. Not all of them but always them.
- GBGeorge BallisDec 30, 20254.0It's McDonald's what more should I have to say
Frequently Asked Questions About McDonald's
What are the McDonald's operating hours for dine-in, delivery, and drive-through services?
McDonald's at 5022 N Harlem Ave in Harwood Heights, IL is open 24/7 every day of the week, including for dine-in, delivery, and drive-through services.
Does this McDonald's location offer delivery and contactless delivery options?
Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at the McDonald's on N Harlem Ave?
Yes, this McDonald's location offers a drive-thru that is open 24 hours a day, every day.
Can I order food online or via a mobile app from this McDonald's?
You can order via the McDonald's app available on Apple App Store and Google Play, or through the online order link provided for easy pickup or delivery.
What types of services does this McDonald's location offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby you can find Taco Bell for Mexican cuisine, Nottoli Italian Foods for Italian delicacies, and Sarpino's Pizzeria for pizza lovers.
Are there nearby places where I can relax or socialize near McDonald's?
Yes, Prince Hookah Lounge offers a hookah bar and lounge atmosphere, and Barrel House Kitchen & Tap is a local bar and American restaurant for socializing nearby.
If I'm coming to McDonald's, what other amenities or shops might I find nearby?
You can visit Mattress Firm for furniture needs, The W Salon or Supercuts for hair care, or DaValle Jewelers for jewelry shopping, all located close to McDonald's.
How does McDonald's position itself in terms of menu variety and quality?
McDonald's serves a variety of menu options made with quality ingredients to millions of customers every day, operating 95% of its U.S. restaurants through independent business owners.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website