Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,077 reviews
5 stars
636
4 stars
397
3 stars
364
2 stars
188
1 star
492
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional, particularly during night shifts.
Wait Times
Customers consistently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Food Quality
Several reviews mentioned that the food was often cold or lacked flavor, contributing to a negative dining experience.
Operational Issues
Frequent complaints about the restaurant not being open during advertised hours and staff being unresponsive or dismissive.
- LLLyn3 days ago1.0The mcchickens are always undercooked.
- RFRachel FowlerDec 19, 20251.0Customer service here is damn near nonexistent. Several employees came to the front helping other customers, and never acknowledged me. When the order was handed me, I was telling the manager how this was the first time I was being acknowledged and this snotty little employee thought it was hilarious.
- OOOleksiDec 18, 20251.0Doors closed 15 minutes before it officially should. Waiting for 2 burgers for 16 minutes. Seriously? 0 stars.
- ECErica CarterDec 14, 20251.0This is the worst McDonald's. I waited in the drive-thru for approximately 30 mins just to have my order taken. There were only 3 cars ahead of me in my lane. That is not FAST food. On top of that, my order was wrong.
- MBMian BilalDec 12, 20251.0The girl at the counter didn't know anything she took my points code but didn't give me the food she went and called the manager and She told me that I can't do anything about the points. If your points are gone, it's not my fault. If you want food, you have to pay When I asked her for her name, she didn't tell me and she was very unprofessional very rude
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 14702 Dixie Highway, Harvey?
McDonald's at 14702 Dixie Highway, Harvey is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and pickup services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at this location?
You can place an order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through their app using the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at Dixie Highway offer drive-thru service?
Yes, this McDonald's location has a drive-thru.
Where is McDonald's located in Harvey, IL?
It is located at 14702 Dixie Highway, Harvey, Illinois, 60469, USA.
Are there any nearby fast food restaurants to McDonald's at this location?
Yes, nearby fast food options include Wendy's, Checkers at 14655 S Western Ave, and Alpha Gyros.
What local places can I visit near McDonald's for dessert?
Nearby dessert options include Baskin-Robbins ice cream shops and Dunkin' Donuts for coffee and baked goods.
If I'm stopped for gas near McDonald's, what stations are nearby?
Nearby gas stations include Thorntons, BP, Marathon Gas, and bp America.
Does this McDonald's provide free WiFi for customers?
Yes, free WiFi is available at this McDonald's location.