Dunkin'

3.9
435 reviews
Decked Out Lattes
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Business Details

16242 S Halsted, Harvey, IL
60426, United States
(708) 331-5801
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harvey, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16242 S Halsted, Harvey, IL
60426, United States

Hours

Reviews

3.9
435 reviews
5 stars
226
4 stars
85
3 stars
55
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing ingredients.

Service Quality

Feedback indicates a mix of experiences with staff, ranging from friendly and efficient service to rude and unprofessional behavior.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing issues like bad taste, incorrect preparation, and even foreign objects in beverages.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety, including unsanitary conditions and improper handling of food.

Speed of Service

While some customers praised quick service, others experienced long wait times and delays in receiving their orders.
  • PB
    Paul bonfitto
    Nov 2, 2025
    1.0
    People are paying $4 a cup of coffee. Stop reheating it and make a fresh pot at 9 p.m. reg AND decaf. We can tell. Stop it.
  • DK
    Debbie K
    Oct 18, 2025
    5.0
    👍🏾
  • FS
    Fgfashion Store
    Oct 3, 2025
    1.0
    This is by far the worst Dunkin’ Donuts I’ve ever been to. They constantly mess up my order, and the service is terrible. The big guy working the register was rude and unprofessional — he had long, untrimmed nails and a runny nose with mucus dripping, which is completely unacceptable for someone handling food and drinks. The coffee was terrible, the food tasted nasty, and overall I was very disappointed. I will not be returning, and I don’t recommend this location to anyone.
  • TC
    Tisok Coyotl
    Sep 13, 2025
    3.0
    Hit or miss on your coffee at this location. Sometimes my coffe is great and other times it's all watered down. I hope they retrain some of the staff correctly on the coffee again because this place is a convenient location for us. sometimes I feel like returning my coffee and causing a scene lol but then i come to my senses
  • JA
    Jazmin Aldape
    Aug 27, 2025
    3.0
    I come to this Dunkin almosttttt daily . And for whatever reason when I order Ice Matcha they NEVER give me full cup . Before Id get it w cold foam which was already 70 cents more and Id thought maybe cause it melts but now for same reason never get cold foam anymore n they alwaysss rip me off for what I pay for . Its happened at least 4 times I been trying to upload the photos but dont see the option.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harvey, IL?

Dunkin' in Harvey, IL is open from 4:00 AM to 11:00 PM on weekdays, 5:00 AM to 11:00 PM on Saturdays, and 6:00 AM to 11:00 PM on Sundays.

What special holiday drinks are available at Dunkin' currently?

You can try the new Cookie Butter Cloud Latte along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes. There's also a new Berry Sangria Refresher on the holiday menu.