Dunkin'

3.9
439 reviews
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Business Details

16242 S Halsted, Harvey, IL
60426, United States
(708) 331-5801
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harvey, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16242 S Halsted, Harvey, IL
60426, United States

Hours

Reviews

3.9
439 reviews
5 stars
227
4 stars
85
3 stars
55
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Product Consistency

There were numerous complaints about inconsistent drink quality, with some customers receiving poorly made or incorrect items.

Cleanliness and Safety

Several reviews highlighted concerns about cleanliness and food safety, including reports of moldy food and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during busy times.
  • DC
    Daniel Cisneros
    Jan 3, 2026
    1.0
    Customer service is terrible the employee name is Crystal, she has an attitude always making her stupid face when I’m ready to pick up my order …and I just stopped ordering in this place because she told me that if I wanted to order to go inside the lobby I was a everyday customer for 20years and spent 40 dollars mostly every day so I prefer to go to Homewood DD they have better service and is not the same owner.
  • LW
    Lovely wolv
    Dec 14, 2025
    1.0
    They forgot the cream cheese on my bagel and it's burnt😑. Burnt on the outside and barely toasted in the inside. Literally disgusting. Didn't think I would have to check for that in the drive through. First time ordering here not really a Dunkin/breakfast person and it's going to stay that way. Waste of money don't order here. 1/10/26 Literally don't go here I decided to try it again and just order a dozen and a half donuts through the mobile app placed at 8:26. I got there at 9:00 and they said they never received my order. I had to go in find out where the transaction history was because they didn't know where it was and proved that it charged my card and I did order it. Not sure what's going on here but it gets to a point
  • TS
    Tamika S.
    Dec 10, 2025
    1.0
    The drive through cashier is very rude and usually has a attitude every day, perhaps she isn't a morning person and should make drinks / food and not greet your customers because she will cause people like myself to go to another location!! Didn't see her name but she works during the 7am time that I come through the line. Bring the other cashier back she was more professional and manerable in the AM.
  • PB
    Paul bonfitto
    Nov 2, 2025
    1.0
    People are paying $4 a cup of coffee. Stop reheating it and make a fresh pot at 9 p.m. reg AND decaf. We can tell. Stop it.
  • FS
    Fgfashion Store
    Oct 3, 2025
    1.0
    This is by far the worst Dunkin’ Donuts I’ve ever been to. They constantly mess up my order, and the service is terrible. The big guy working the register was rude and unprofessional — he had long, untrimmed nails and a runny nose with mucus dripping, which is completely unacceptable for someone handling food and drinks. The coffee was terrible, the food tasted nasty, and overall I was very disappointed. I will not be returning, and I don’t recommend this location to anyone.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harvey, IL?

Dunkin' in Harvey, IL is open from 4:00 AM to 11:00 PM on weekdays, 5:00 AM to 11:00 PM on Saturdays, and 6:00 AM to 11:00 PM on Sundays.

What special holiday drinks are available at Dunkin' currently?

You can try the new Cookie Butter Cloud Latte along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes. There's also a new Berry Sangria Refresher on the holiday menu.