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McDonald's

3.3
(958 reviews)

Business Details

352 S Division, Harvard, IL
60033, United States
(815) 943-5540
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
352 S Division, Harvard, IL
60033, United States

Hours

Reviews

3.3
958 reviews
5 stars
304
4 stars
174
3 stars
177
2 stars
100
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Some customers praised the cleanliness of the location, while others noted that tables and areas needed regular cleaning.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some praising speed and friendliness, while others complained about rudeness and order accuracy.
  • LJ
    Lawrence Johnson
    Feb 5, 2026
    5.0
    It is one of the good ones!
  • KS
    Kathleen Sullivan
    Jan 6, 2026
    5.0
    Drive through accurate & friendly.
  • JT
    Jennifer Taylor
    Dec 27, 2025
    4.0
    I wish they would fill my fry container all the way.
  • VR
    Victor Rosales
    Dec 14, 2025
    1.0
    Mal servicio tardado y la actitud de unos trabajadores no se diga muy mala si no quieren trabajar no deberían ir
  • FF
    Frederick
    Dec 5, 2025
    2.0
    I’ve been going to this McDonald’s for almost two years now, and I buy a sandwich about three times per week—usually spending between $12 and $16 depending on what I order. The staff has always been great, and I’ve even completed multiple 5-star surveys from my receipts. Today, I requested a simple substitution: a round egg instead of the folded egg on my bacon, egg, and cheese biscuit, because the folded eggs are cooked on plastic (YUCK). I was told they couldn’t do that, even if I was willing to pay an upcharge. I’m sorry, but it’s ridiculous that such a simple request can’t be accommodated. I just want a real egg on my sandwich. Unfortunately, I’ll be taking my business elsewhere. Again, the staff has been great over the years. Thank You.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Harvard, IL?

McDonald's in Harvard, IL is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer delivery service?

Yes, McDonald's in Harvard offers delivery service daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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