McDonald's

3.3
952 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
352 S Division, Harvard, IL
60033, United States

Hours

Reviews

3.3
952 reviews
5 stars
301
4 stars
173
3 stars
177
2 stars
98
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared items.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of communication.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect or incomplete orders.
  • AJ
    Anahi Acosta Jimenez
    4 days ago
    2.0
    Ordene 2 mc chikens y me los dieron sin lechuga y con cebolla ..no se si el que los preparo es nuevo personal ...pero eso no me agrado ya que eran para mis hijas 😡😡😡😡😡😡
  • PV
    Paul Vesper
    Nov 4, 2025
    5.0
    Ordered 2 sausage mcmuffin with egg...got 2 sausage mcmuffin missing egg on burnt edges muffins.
  • JM
    Joe McLachlan
    Oct 25, 2025
    4.0
    Tables need regular cleaning. Kiosk order or in person.
  • JJ
    Joke3 Junior
    Oct 21, 2025
    1.0
    Care full with your food keep a eye on it ( someone else's hair) in my mom's sandwich.....new resident also...
  • JB
    Jonas Bauman
    Oct 10, 2025
    1.0
    Terrible service, machines didn't work properly, kept resetting to the main screen, placed order three times machine just reset back to main screen, finally just moved to a different machine. Didn't print me a receipt. Got to the register and the so called manager needed me to repeat my order three times only to tell me I never paid for it. So I opened my bank account and showed they charged me. Only for her to say "it's not my fault the machine wasn't working". Then after making me feel like I was the idiot for complaining about it never gave me a drink cup, turned around and told someone else to give me a cup... I asked to speak to a manager. Cause I felt seriously offended as of this point. She says "I am the manager". Good work mcdonalds customer service is now worse than your ingredients!!! If I could score this store with a zero I would.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Harvard, IL?

McDonald's in Harvard, IL is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer delivery service?

Yes, McDonald's in Harvard offers delivery service daily from 5:00 AM to midnight.