McDonald's

3.3
958 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
352 S Division, Harvard, IL
60033, United States

Hours

Reviews

3.3
958 reviews
5 stars
304
4 stars
174
3 stars
176
2 stars
100
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

There were mixed reviews about food quality, with some customers receiving cold or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the location, while others noted that tables and areas needed regular cleaning.

Staff Attitude

Several reviews highlighted issues with staff attitude, including rudeness and lack of professionalism.
  • KS
    Kathleen Sullivan
    6 days ago
    5.0
    Drive through accurate & friendly.
  • JT
    Jennifer Taylor
    Dec 27, 2025
    4.0
    I wish they would fill my fry container all the way.
  • VR
    Victor Rosales
    Dec 14, 2025
    1.0
    Mal servicio tardado y la actitud de unos trabajadores no se diga muy mala si no quieren trabajar no deberían ir
  • FF
    Frederick
    Dec 5, 2025
    2.0
    I’ve been going to this McDonald’s for almost two years now, and I buy a sandwich about three times per week—usually spending between $12 and $16 depending on what I order. The staff has always been great, and I’ve even completed multiple 5-star surveys from my receipts. Today, I requested a simple substitution: a round egg instead of the folded egg on my bacon, egg, and cheese biscuit, because the folded eggs are cooked on plastic (YUCK). I was told they couldn’t do that, even if I was willing to pay an upcharge. I’m sorry, but it’s ridiculous that such a simple request can’t be accommodated. I just want a real egg on my sandwich. Unfortunately, I’ll be taking my business elsewhere. Again, the staff has been great over the years. Thank You.
  • AJ
    Anahi Acosta Jimenez
    Nov 20, 2025
    2.0
    Ordene 2 mc chikens y me los dieron sin lechuga y con cebolla ..no se si el que los preparo es nuevo personal ...pero eso no me agrado ya que eran para mis hijas 😡😡😡😡😡😡

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Harvard, IL?

McDonald's in Harvard, IL is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer delivery service?

Yes, McDonald's in Harvard offers delivery service daily from 5:00 AM to midnight.