Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
250 reviews
5 stars
105
4 stars
49
3 stars
37
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being friendly and accommodating, while others are reported as rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
The restaurant's cleanliness is often criticized, with reports of dirty tables and unsanitary conditions.
Speed of Service
Service speed is frequently mentioned, with some customers experiencing long wait times, especially during late hours.
- MMmysilohana mysilohanaDec 13, 20253.0Today after a busy day shopping for Christmas/Christmas dinner I thought I'd stop by Wendy's to take home chilli for a quick dinner so I wouldn't have to go in and cook after walking all day. Unfortunately, when I opened the chili when returning home THIS is all that was in BOTH containers. ☹️ I called Wendy's and spoke with Michelle (manager of Wendy's) and explained I was very disappointed. And in THIS economy to get only HALF of what you paid for is certainly not a way to grow your business. Michelle was very accommodating and explained she would replace the chili the next time I was in town. Knowing she can't always control how her employees function, she might want to express to her staff that it's important to at least give people what they paid for. She was very nice, and I will again try Wendy's again at some point.
- VRValerie RodriguezDec 6, 20251.0You could order one thing and they’ll still take over 30mins to give you the food .
- KKKingOct 24, 20255.0Jade was so nice & made sure my order was right!
- SKSara Mae KingAug 22, 20254.0It was a bit hectic, not sure the circumstances. But the staff tried to be accommodating.
- LSLilly SmithAug 8, 20251.0night shift if awful we came around 11 had a 15 minute wait just for the food to be wrong and cold, my jr Chicken that I ordered for my pregnant friend who is allergic to American cheese and they put cheese on it, our fries were cold and my bacon fries had no liquid cheese and when we had them fix it we were told to wait again and we watched the lady walk the food to the kitchen and not the trash, mind you it's still ILLEGAL to take food back over the counter on the count of COVID laws still being in place, but she took the food back and microwaved it and gave it back to us after 15-20 minutes, we go back through the drive through to fix it and because it was "fixed" "twice" which it was not, that we would have to pay full price again, not to mention she gave us food back that she touched with her bare hands and refused to give us a fork for my bacon fries, we placed our order at 11:16 and left after 11:50 because the food was wrong and made us wait that long, we come here frequently and day shift is great so I am incredibly disappointed in our service and will not be returning.
Frequently Asked Questions About Wendy's
Is 511 S Commercial Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 511 S Commercial Street, Harrisburg?
Wendy's drive-thru and dine-in services are open daily from 6:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the Wendy's app or website.
Is contactless ordering available at Wendy's in Harrisburg?
Yes, you can place orders through Wendy's mobile app or website for delivery, takeout, or drive-thru.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Can I get delivery from Wendy's in Harrisburg?
Delivery is available where supported. Check availability by entering your address on Wendy's app or website.
How can I contact Wendy’s at 511 S Commercial Street for questions or feedback?
You can call the location directly at (618) 294-8344 or reach out to Wendy’s Customer Care via their online contact page or phone at 888-624-8140.
Where is this Wendy's located and what is the attire?
Wendy's is located at 511 S Commercial Street, Harrisburg, IL 62946, and the attire is casual.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Banterra Bank, AutoZone, Angi's Eats and Sweets, Wooly Wash car wash, and Peking Palace Restaurant, offering a variety of services and dining options to complement your visit.
Are there other fast food options near this Wendy's?
Yes, nearby fast food options include Burger King, KFC, and Little Caesars Pizza, providing alternative dining choices in the area.
What educational or recreational spots are close to Wendy's in Harrisburg?
Southeastern Illinois College and Swapshop (which includes a shopping center and cinema) are close by for those interested in education or entertainment before or after visiting Wendy's.