Subway

4.1
244 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Harrisburg Subway® Restaurant at 12 S Commercial Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12 S Commercial Street, Harrisburg, IL
62946, United States

Hours

Reviews

4.1
244 reviews
5 stars
130
4 stars
58
3 stars
24
2 stars
13
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional staff, with several instances of poor customer service experiences.

Food Quality

While many customers enjoyed the freshness and taste of the sandwiches, there were complaints about incorrect orders and issues with toasting.

Pricing Concerns

Numerous reviews mentioned that prices are perceived as too high for the value received, leading to dissatisfaction.

Staffing Issues

Several reviews highlighted that the store is often understaffed, resulting in long wait times and overwhelmed employees.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting that the store was dirty and in disrepair.
  • MP
    Mc p
    Oct 24, 2025
    1.0
    Went to the location after work and walked in started to order and they informed me if I was using a coupon that the subs I wanted wouldn't work. Half the menu is part of the no coupon policy now. Why offer coupons if you can't use them. $13.00 for a sub is outrageous. I guess that is why there was no cars in the parking lot. I will never be back to a subway until they change there policy.
  • ST
    Stephanie Tompkins
    Sep 14, 2025
    1.0
    We usually love the subway but today was a different experience. The online ordering was down and we didn't realize. Okay no biggie that happens but when my husband went in to get the order the employee on shift was rude and treated him like a nuisance.
  • RH
    Ron Harrison
    Sep 1, 2025
    4.0
    I always request dressing, mayo etc on the side on to go orders to prevent soggy bread....It usually don't happen.
  • JD
    Jimmy Ditterline
    Jul 21, 2025
    4.0
    We came in at about 5 minutes until closing, unknown to us.The ladies preparing the subs were very friendly , & helpful to us.
  • CM
    Charlene McKibben
    Jun 24, 2025
    5.0
    It's great, with the exception of being understaffed. But the people who are working do their best to take care of everyone in as timely a manor as they can

Frequently Asked Questions About Subway

Where is Subway located in Harrisburg, IL?

Subway is located at 12 S Commercial Street in Harrisburg, IL 62946.

What are the operating hours of Subway at 12 S Commercial Street?

Subway is open every day from 8:00 AM to 9:00 PM.